Personable and responsive

I have used Martyn Gerrard's services (tenants finders and managing agent for my property) for a few years and enjoy the professionalism of the tenants finders team. They are quick to respond and courteous but also you feel they respect you as a client and know how to nurture that relationship. One area the company could improve on however is joining up their services, between tenants finders team and property management team. They do not always come across as one single company which can cause some duplication and miscommunication.