Dreadful untrustworthy estate agents. DO NOT use these agents. I was buying a house through them they lied and said it was off the market. I went ahead with purchase paying for survey and all the usual other stuff and all the while they sold it behind my back WITHOUT telling me. Only to find out it was because they had a higher offer. Making me waste time and money and emotional investment as i loved that house. They allowed me to continue wasting time and money without the courtesy of informing me they had sold it behind my back! This goes on too often with them and their reputation is reknowned for this behaviour.