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Red Squirrel Property Shop - Newport

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Brilliant service went above and beyond, highly recommended

Reply from agent

Thank you Kim, this is really appreciated

5.00 /5

I used red squirrel to sell my property and had 5 great offers within a couple of days of it being advertised. They are very friendly and were always keeping me updated with the process. They even helped me pick an amazing solicitor that made the process very easy. Highly recommended

Reply from agent

Thank you Luke, all the best with your onward move and you know where we are if you need anything

5.00 /5

I have been highly impressed with the Red Squirrel lettings department and its team from the outset. Everyone has been very friendly and extremely helpful and have always been very quick to respond to any questions that I had. The concept of being sent an online video viewing of the property prior to a physical viewing is a great idea, as many of the questions that you may have about the property are already answered prior to the viewing. Having been tenants of the Island's largest estate agency for the last ten years, where as tenants we felt that we were always treated as being second class citizens, Red Squirrel Property Shop have been a breath of fresh air and have made us feel very welcome as clients. I have no hesitation at all in recommending Red Squirrel lettings department and would like to say a big thank you to all of the team.

Reply from agent

Thank you Paul, this is really apprecaited.

5.00 /5

My mother was renting a flat with Red Squirrel before she passed away. They were such a nice bunch of people, always really understanding on the phone and tried to make the process of giving back the property as easy as possible. I'm not sure I said it to them directly, but I will here: it really makes such a big difference when you are dealing with compassionate and caring folk. Thank you very much.

Reply from agent

Dear Ruba, thank you for your review. Again we are so sorry for your loss, you know where we are should you ever need assistance.

5.00 /5

Brilliant customer services, always contactable even in the most trying cases. Would recommend.PositiveResponsiveness, Professionalism

Reply from agent

Thank you Debbie, we hope you enjoy your new home. If you ever need anything do let us know.

5.00 /5

Very interactive and supportive throughout the process of purchasing my parents property. Excellent communication.PositiveResponsiveness

Reply from agent

Thank you Steve, we hope your parents are enjoying their wonderful new home

5.00 /5

From the first phone call with Clarice, to the first meeting with Charlie at our old house for the valuation, the service provided was extremely professional, friendly and welcoming. Nothing is ever to much hassle for anyone at the end of the phone. You are constantly in the loop of any update, and from the word the go the honesty from every one was incredible. Couldn’t recommend them enough and we know if we need them in the future they will always be the first people we contact. Jack & JoannaPositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Thank you so much Jack. We hope you enjoy your new home also and will pass this feedback on to both Charlie & Clarice

5.00 /5

Well what can I say about the team at Red Squirrel, absolutely top class. Clarice, Charlie, Alex and Liam have been outstanding from the very start of the purchase process. Times recently have been manic within the property market and agents have been run off their feet, but you would never have known this from the fantastic service we have received. Attentive, responsive always on hand and very professional. Thank you to you all from us both and we can't wait to start our new life on the beautiful Island. Sincerest thanks xPositiveResponsiveness, Professionalism

Reply from agent

Hi Lisa, thank you for your review. This is greatly appreciated and reflects our aims as a business. We hope you enjoy your new home and we are here should you ever need anything. Regards, Squirrel Team

5.00 /5

Red Squirrel acted for me on the sale of two properties in recent months - one with tenant in situ. Throughout the whole process they were amazingly communicative with everyone concerned. In particular they stayed in contact with the tenant and were respectful of the fact the property was their home (very important to me). Even when we encountered a couple of little hitches, Red Squirrel remained on task and solved issues quickly and efficiently. I would strongly recommend them particularly if you are selling or buying a property for the rental market.PositiveResponsiveness, Professionalism

Reply from agent

Thank you so much for this review Jennifer. Its greatly appreciated, you know where we are should you ever need anything moving forward.

5.00 /5

Red Squirrel were so helpful and always available even while everything was so busy! Our offer was passed on quickly, and communication between the parties was always prompt. We completed within 2 months of putting in our offer, and Red Squirrel were really communicative throughout. On picking up the keys we also received a lovely moving in box full of snacks and drinks and other goodies - such a lovely finishing touch to a completely smooth process.PositiveResponsiveness, Professionalism

Reply from agent

Hi Eloise, thank you for your feedback. We are so happy you got into your new home well, we wish you all the happiness there. If you ever need anything you know where we are.

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Address

11b St. Thomas' Square, Newport, PO30 1SN, UK, PO30

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