The more I think about this the more annoyed I get!!! I have cash waiting to buy a red squirrel property yet their customer service is NONEXISTENT. I’m surprised they can actually sell a house!! At this rate she u feel sorry for the sellers who chose and are being failed by them. I made a viewing appointment for them to try and cancel same day. The guy didn’t know anything about the house or lease rent service charge amount so I (capitals) had yo chase THEM 3 times! Each time saying they will get back to me. Ollie then called “we wondered where you were at with the property” UH HELLO! I’m waiting for you, I said I was quite annoyed 3 days had passed and no update was given - he said he had the information for me but he infact didn’t! Again bring told I’ll get a call back 3 weeks and I’m still waiting! It’s not even like it’s a fast time for property so sort it out guys. And apologies to your seller on the property and their next update for losing a sale.