Belvoir - Newcastle under Lyme

489 Hartshill Road, Newcastle-under-Lyme, ST4 6AA, UK

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Review

See all reviews of Belvoir - Newcastle under Lyme

Chanelle Thompson Google

I’ve been trying to arrange a viewing with Belvoir Newcastle- Under- Lyme for the past two months, and the experience has been extremely disappointing. Emails have been lost, I’ve been asked multiple times to complete the same questionnaire, and despite booking two virtual viewings, I was never contacted at the agreed times. On one occasion, I received confirmation of my appointment, yet the representative didn’t call and later claimed they would send me a video which never arrived. I’ve also reached out for support in finding other properties, but no one has ever responded. Reading other reviews, I can see my experience is not unusual. The team appears disorganised, communication is very poor, and overall it feels like a waste of time that only causes unnecessary stress. If this is how prospective tenants are treated, I can only imagine how frustrating it would be to deal with them as an actual tenant. I would not recommend Belvoir to anyone.

Reply from Belvoir - Newcastle under Lyme: Dear Chanelle, we have no record of your name within our entire database of leads, no forms completed, it may be that you are mixed up with another agent, but you have not booked through ourselves, and in addition to this, your comment regarding other people leaving similar reviews is clearly unfounded, because if you do infact read our reviews they are pretty much all very positive which is why we have 4.5 stars out of 5.

About Belvoir - Newcastle under Lyme

Welcome to Belvoir Newcastle-under-Lyme, your trusted local estate agents since 2008. Established by franchise owner and director Craig Johnson, we have built a solid reputation for excellence in property management and sales. With over a decade of experience, we now manage more than 400 properties, delivering top-tier service to landlords, tenants, buyers and sellers, across Newcastle-under-Lyme and Stoke-on-Trent. Whether you’re looking to buy, sell, or rent, our dedicated team offers a comprehensive range of services to meet all your property needs, ensuring a seamless and stress-free experience.

Website: https://www.belvoir.co.uk/newcastle-under-lyme-estate-agents/