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Trigg & Co - Newport

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Trigg & Co - Newport

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)

1.00 /5

Rude and arrogant staff

review by Resham Sandhu

1.00 /5

review by Marcus Elems

Reply from agent

Dear Marcus. Thank you for your 5* review it is much appreciated.

1.00 /5

The Lettings side of this business is definitely, and categorically, not the best on the island. False advertising on their part for sure. They don't return calls, they are only interested in you making money for them. I will be submitting a formal complaint to the regulating authority.

review by Emma Johnson

1.00 /5

Trigg have happily left me without heating for the 18 months that they have managed my property. It took for me to go to the newspapers to get heating installed. They lied and said I signed a paper agreeing to live like this with 2 kids, but are yet to provide proof. All they care about is money, if you're a parent don't rent via Trigg!!

review by Tanya killsAlot

1.00 /5

That is interesting considering, I’m still getting emails with your new listings despite me requesting to be taken off your list months ago!

review by Nadezhda Stefanova

Reply from agent

We have searched our system and you are not listed as having dealt with us so very bemused at to a 1* rating. Clearly someone who has not dealt with us

1.00 /5

review by Carole a

Reply from agent

Well what can we say. A 1* review from someone called C! If you are genuine then please contact us at sales@triggiow.co.uk to discuss.

1.00 /5

review by David Harris

Reply from agent

Dear Mr Harris. We see you have left a 1* review. We do not know who you are and cannot find you on our system. If you genuinely believe you have received a 1* service please could you email us at sales@triggiow.co.uk so we can look in to this for you.

1.00 /5

Not an agent I would recommend. Terrible service from start to finish. DO NOT USE.They are disrespectful and over charge you Poor customer service. Even the management don't care.

review by Em Jefford

Reply from agent

Dear Mrs Jefford, I am sorry that you have posted a negative review about our company and I feel the need to reply to set the record straight for anyone reading it. Trigg & Co successfully sold your property after it had been on the market with another estate agent and remained unsold. You did not raise any complaints until after exchange of contracts when you disputed our bill. We answered your complaint in detail and since you were still dissatisfied, the matter was referred by you to The Property Ombudsman who has investigated your complaint and not found any fault with the way in which we have dealt with your property sale. We encourage all our clients to post reviews and do not attempt to stifle or suppress any criticism if we have been at fault. Our business is built on recommendations from satisfied clients and if we are in the wrong, we will hold up our hands and try to learn from our mistakes. On this occasion however I do not believe your criticism is either warranted or fair. We did a good job in selling your property when another agent had failed to do so and charged you exactly the amount stated in your agency contract. Yours sincerely, Keith Trigg MANAGING DIRECTOR

1.00 /5

Not a company I would endorse and being on the isle of wight and it being a small community I have heard as to the bullish attitude and rudeness of the owner, he does not treat his staff well. This man is full of self importance and bragging out his success.

review by Alan Carter

Reply from agent

Dear Mr Carter. Further to your review we have searched our systems and cannot find any record of having dealt with you at all. Clearly I must assume this is a fake review and will be reporting this to google. If you do have a query with us then please email us at sales@triggiow.co.uk and we will look into your issue. Keith Trigg