Excellent experience throughout the buying process. Lauren keep all parties regularly informed from offer to completion. She dealt professionally with any issues that arose and was always easy to contact.
Laura provided excellent service all the way through the process and was always available when needed. She was very professional, friendly, knowledgeable, and reassuring when necessary! In particular, she was great at keeping communication lines open at times when it felt hard to know what was going on. Great service, would highly recommend.
Really helpful and friendly team. Excellent communication and support at all stages between the vendors and ourselves to ensure a smooth process. Our initial viewings were with Lauren and then sales until completion / regular input from Lauren B. Both are extremely pleasant and professional. Highly recommended estate agency team.
Not an easy sale but all done in a very professional way, making it easy to cope with. Friendly bunchPositiveResponsiveness, Quality, Professionalism, Value
A very professional experienced and committed team.Competent friendly and involved.I cannot praise them enough.The house was sold quickly and with a minimum of fuss.PositiveResponsiveness, Quality, Professionalism, Value
Robert Oulsnam & Company were brilliant. They made everything as easy as possible and were flexible and accommodating. They were friendly and approachable. Lauren was particularly helpful and made the process as smooth as possible from start to finish.PositiveResponsiveness, Quality, Professionalism, Value
Personnel went out of their way to ensure our sale went through in a timely manner. Excellent advice about the best course of action. Finally remove some of the stress of a process which is often very difficult. On top of that, very friendly and approachable at all times.PositiveResponsiveness, Professionalism
I had wonderful experience with Robert Oulsnam, especially with Lauren Bell, who was actually the seller's agent not mine. Lauren kept me informed all the way through the process of buying the property and she kept in regular contact to ensure I was ok, let alone monitoring the purchase of the home I was buying. She advised appropriately where necessary and reassured me about things when the process seemed slow and uncertain. I did in fact say I wished she had been my agent or even solicitor as she was more helpful than both of them put together. Excellent interpersonal skills- friendly and genuinely seemed to care. I can't recommend her highly enough. Thank you Lauren.PositiveResponsiveness, Professionalism
Huge thanks to James and team for their help in purchasing a property in Moseley. They have been a pleasure to deal with and incredibly helpful, between negotiating with sellers and chasing their solicitors. Very happy to recommend for their professional service and friendliness
I was so pleased I chose Oulsnams, Moseley, to sell my house and take me through the process of buying another. James was round promptly to assess the value of my house and take me through the selling process. He'd had it sold within days. Finding another proved more difficult - my surveyor rightly recommended I didn't buy the one in which I was interested. When I backed out, with my buyer keen to move forward, Oulsnams found me another suitable place within 24 hours. On the (odd) time I was stressed, they dealt with me calmly and professionally. They kept me up to date with events and their manners throughout , whoever I dealt with, was exemplory . I've a lot to be grateful to them for would not hesitate to recommend them to anyone wishing to sell. Moseley Oulsnams - you were the best. Thanks!
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142 Alcester Road, Moseley, B13 8HS, UK, B13
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