I had an excellent experience with Robert Oulsnams - a very professional and friendly service. Special thanks to Lauren for helping me with quite an arduous purchase!PositiveResponsiveness, Quality, Professionalism

Friendly yet businesslike, this agent stands out by engaging with its clients, answering calls quickly and getting back to you promptly with answers. They are proactive in progressing transactions regularly and keeping sellers and buyers up to date. They have exceeded my expectations.PositiveResponsiveness, Quality, Professionalism, Value

Lauren and the team were very professional during the whole process. Viewings were carried out very efficiently and we were always notified well in advance. Thanks for all your help. Would definitely recommend.PositiveProfessionalism

Excellent customer service from James, Lauren and Lucy, provided guidance and kept in touch with me throughout the process. I never felt hopeless at any one time because they answered all my questions and kept me re-assured. I would definitely recommend.PositiveProfessionalism

Absolutely flawless. From the initial viewing to the completion of purchase Oulsnam were professional, attentive and approachable. No query was told much trouble. Lauren at the Moseley branch in particular is to be commended - she is an asset to the company. Cannot rate her high enoughPositiveResponsiveness

We have used the services of Robert Oulsnam - Moseley four times in the last 20 years. Each time we have received professional and pleasant guidance from Lisa, James and all the staff. No hesitation in recommending - they have both the local knowledge and the expertise to ensure property purchases and sales are as painless as possible.PositiveProfessionalism

We would like to thank all the team at Oulsnam’s, Moseley. Their friendliness, helpfulness and professionalism has exceeded our expectations. We highly recommend the service they provide. James, Lauren, Lisa, Lucy and Alan were supportive and helpful throughout the whole process from initial marketing to sale completion and were also happy to advise on our prospective purchases, all at a very reasonable price when compared to the competition.PositiveResponsiveness, Quality, Professionalism, Value

Thanks to James and Lauren in particular, we sold our property with the minimum stress. They were both lovely and acted professionally to make sure everyone was updated at the right moment to get the deal done. We were so glad we chose them over some of their unresponsive and clueless competitors, some of whom seemed to know surprisingly little about the local area, and hence offering poor advice and valuations in comparison when we were getting quotes.PositiveResponsiveness, Quality, Professionalism, Value

Oulsnam Moseley are excellent. James offered a higher valuation of our property than many others by understanding the kind of people who might have wanted to purchase our property. They achieved close to that valuation price relatively quickly. He was extremely professional and prompt in dealing with the negotiation, offering excellent advice along the way in terms of what offers we should consider prioritising. Lauren ensured our photos looked the best they could, produced a brilliant video, and was invaluable in aiding communication between the parties involved which ensured we got the deal over the line. This was a service totally absent in our purchase property with a different estate agent. Both of these staff members (and all others at the branch) are simply a lot more friendly, conscientious and professional than the vast majority of others we interacted with through both our property search and sale/purchase process. Some of those others were actually quite shockingly poor, which made us appreciate all the more what a great team we had backing us up at Oulsnam Moseley.PositiveResponsiveness, Quality, Professionalism, Value