Lauren Bell and her colleagues were extremely helpful in sourcing the property I needed. They made multiple attempts to ensure the property owners know my interest in the property. During my viewing, Lauren impressed me by her courtesy to customers, enhethusiasm in catering for customers’ needs, and the ability to locate essential and decisive data. After my viewing, Lauren still diligently followed up my case, gave me unfailing assistance, and helped me forecast the duration of my process. She was well versed with various procedures and clear minded in taking steps to keep things going. These wonderful parts made a successful team and produce an exemplary quality of service.

What a outstanding estate agent! All staff especially Lisa and James were efficient and friendly with a wealth of experience in selling property in the Moseley area A smooth, trouble free process at every stage (valuation, listing, viewings and offers) along with second to none communication with me as the seller. All viewings were handled by them and feedback was given on each one. I thank you all for being just great to deal with.

Lauren was very helpful throughout the whole process and answered any queries. Would definitely recommend Robert Oulsnam for a stress free experience!

The nature of both the sale and purchase were not straightforward but the service from Oulsnams was outstanding. I was kept completely update on any developments in a very timely manner. Everyone I dealt with was efficient and friendly. I would particularly like to mention Lauren who went above and beyond in keeping the process on track.

We chose Oulsnam’s to sell the flat as they were the agents when we bought it 18 months ago. We were impressed at the communication from them at that time, and nothing has changed. Excellent service from the moment that James came to view and value the flat at a very difficult time for us through to the incredible amount of work that Lauren carried out to get completion over the line. Lauren kept everyone fully updated and provided an excellent fulcrum for the transaction, despite all parties having to work with a buyer’s solicitor who seemed determined to slow down the most simple conveyance at every stage. Highly recommended.

We purchased a property from Oulsnam and had Lauren Bell at the agency help. It was a very straight forward process and Lauren was very professional. At no stage did we feel pressured. I wouldn't hesitate to use them again. The only feedback is that the shopfront and image looks a bit tired, could do with an update/rebrand - however this should not takeaway form the high quality of their work.

Excellent service from reputable estate agency Robert Oulsnam - Moseley branch. Big shout out to Estate Agent Lauren Bell who guided me through the entire process - from firstly viewing the property to contract completion. She was organised, professional and informative - someone who was always available, and made the process less stressful!

I had a good experience with Oulsnam but what made it good was Lauren Bell. Lauren was more informative and better than my over priced solicitors

Excellent service, always available, great knowledge of their sales area, highly competitive selling price. Highly recommended for your future property sales or rental

Very professional service. Lauren Bell of the Moseley branch is outstanding.PositiveResponsiveness, Quality, Professionalism, Value