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Dawsons - Lettings

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A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
18.03.2018
Sarah Lewis was excellent

Sarah Lewis was a brilliant estate agent. Me and my partner just moved into our first rented property together, our first time living away from our family homes and Sarah couldn't have made it easier for us. She was always answering any questions we had quickly and efficiently. She even helped us clean the property before we moved in! Would 100% recommend Sarah and Dawson's to anyone! We're a very happy couple. Thank you Dawson's!

Reply from agent

Hi Shaunna Thank you so much for taking the time to write such a positive review. It's great to know that we played such a positive role in your first ever rental experience and Sarah will be pleased that her hard work and excellent customer service skilsl have been recognised. Myself, Sarah and the rest of the Dawsons team here in Morriston, would like to welcome you both to your new home and wish you both the very best in the future. Kind regards

5.00 /5
12.03.2018
New tenancy pantiago rd

Moving is always stressful but this move was made more so for me due to personal circumstances surrounding it. I was impressed with the attention and cooperation that I received from Rebekah at the Morriston branch. She has liaised between myself and the landlady even responding and working past office hours and into the late evening. It is only through the exceptional efforts of the Dawsons team that I have had a successful move with minimal stress and frustrstion. I would definitely recommend. A big thank you to Rebekah and the team. Matthew

Reply from agent

Hi Matthew. Thank you for your kind words and positive feedback. I understand this move-in was a challenge, but with your understanding and Rebekah's efforts, we managed to meet our ultimate aim of offering great customer service and of course handing you the keys to your new home. Rebekah, myself and the rest of the team wish you all the very best for the future and we hope you settle in to your new home quickly. Kind regards Kristian

5.00 /5
14.02.2018
Above and beyond

I had a short window to move properties and the agent I dealt with really worked hard to help me make the deadline. They are professional, friendly and extremely helpful. I would highly recommend Dawson’s to any tennant looking to rent a property

Reply from agent

Hi Rhiannon Thank you for leaving such a positive review for Rebekah. We strive to offer great customer service and I am delighted that you have experienced this with your recent move-in. Myself, Rebekah and the rest of the team would like to wish you all the very best for the future and we hope that you will be happy in your new home. Kind regards

5.00 /5
18.01.2018
Great service received throughout tenancy application process

Myself and my girlfriend had been looking for a suitable property to rent for some time as our first home together, And houses in this particular area were highly sort after so were never vacant for long. When the right property came along, we booked a viewing straight away. From that point right through to the tenancy agreement, our Dawson's agent Rebekah couldn't do enough for us, and was always prompt in replies to our emails etc. She has been a pleasure to deal with and has made the rental process a positive experience for us as she has guided us through each step thoroughly. A pleasure to deal with :)

Reply from agent

Hi Simon Thank you for the fantastic review and I'm glad you had a great experience dealing with Rebekah and Dawsons. We Strive to offer excellent customer service to both tenants and landlords and I'm glad that you have experienced this during what can be a stressful time. Dawsons would like to thank you once again for taking the time to write such a positive review and we wish you both all the very best in your new home and for the future. Kind regards .

5.00 /5
15.12.2017
Great comunication and a fantastic attitude.

Me and my partner have been to a few estate agents in the past, a lot of which have either lacked a same day response or have given us the impression that we are taking their precious time away by wanting to view a property. However with Dawson’s we have had an amazing journey! Rebekah was very easy to talk to and get the infoamtion we needed from, I would recommend this agency to any tenant or landlord / landlady any day for their professional precense and huge foot print on the property market in the area. 10/10

Reply from agent

Hi Carlton Thank you for such a glowing review. It's great to know that Rebekah's hard work has been recognised and that you had such a positive experience. We wish you all the very best for the future and if you need anything in the future please do not hesitate to contact us and we will do our best to assist you further. Kind regards

5.00 /5
23.11.2017
Excellent service

I was really happy with the service Sarah provided, not once have I had to chase on anything and she always provided me with regular updates and responded practically instantly if I did have a question on anything. I was a bit dubious about using a big chain estate agents in the beginning but I have been really pleased with the service from start to finish. This has probably been my best experience with an estate agent in the 5 years I have been renting my property.

Reply from agent

Dear Gemma Thank you so much for such a fantastic review and I know Sarah will be pleased to read such positive feedback. We try our best to offer excellent customer service and treat all our landlord, applicants and tenants as individuals as all needs are different and I'm pleased that we have achieved this once again with yourself. Thank you so much Gemma and all at Dawsons wish you the very best for the future.. Kind regards

5.00 /5
23.10.2017
Perfect Property thanks to Dawsons

Found the perfect property online for my son. Contacted Dawsons and spoke to Rebekah to arrange a viewing. In spite of me being away from home, she promptly arranged a viewing for my so to see the property. Following the viewing I put down a deposit to reserve what my son considered to be the perfect property for him. Needing to visit the property to do some measurement, Rebekah was happy to arrange this for me. We asked for the "move in date" to be brought forward which was happily agreed. Happily, my son moved in on the agreed date without a hitch. During the whole process Rebekah was friendly, respectful, helpful, understanding and at all times, was most professional. It was a pleasure doing business with Dawsons thanks to Rebekah.

Reply from agent

Thank you so much for that wonderful review. We do strive to offer great customer service and it's always nice to hear that the hard work and effort put in by Rebekah helps people like yourself and your son, find "the perfect property". Thank you once again and we all hope your son is happy in his new home. Kind regards

5.00 /5
04.10.2017
Rebekah Young

Rebekah Young is an extremely professional and pleasant young lady to deal with, she has helped us through a very difficult transition. No matter what or how many times we have called her for any specific reason , nothing is to much trouble for her. Rebekah is a credit to Dawson's and obviously a member of your staff to hold on to. Rebekah is an absolute professional. And we could never have found our new home without her. We thank you The Jeffreys Family.

Reply from agent

Dear Lynne Thank you so much for the fantastic review. I'm so happy that you managed to find your perfect rental property and that Rebekah played a positive part in the process. We wish 'The Jeffreys' family all the very best for the future and we hope that you will be very happy in your new home. Kind regards

5.00 /5
12.09.2017
Excellent service, extremely helpful and friendly.

I have nothing but positive feedback to give about Dawsons lettings in Morriston. I have had personal dealings with Sarah and she has been extremely friendly and helpful in dealing with any queries I have had and dealt with any issues immediately. I would highly recommend Dawsons to anyone wishing to rent in Swansea.

Reply from agent

Dear Emma Thank you for your positive feedback and kind words. We strive to offer the best possible service to our tenants and landlords and it's very pleasing to hear that my colleagues are appreciated for doing so. Thank you once again and we wish you all the very best in your new home.

5.00 /5
07.08.2017
Property Rental

We have been so impressed by the professional and friendly way in which our property rental has been handled. The regular feedbacks throughout the process kept us updated. We wouldnt hesitate to use you again n the future

Contact details

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Opening hours

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Address

134 Woodfield Street, Morriston, Swansea, SA6 8AL, Wales, UK

About

Website:

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Dawsons is the market leading property agency in Swansea, specialising in Property Sales, Letting and Property Management. With prominent branches within the Swansea, Morriston, Mumbles, Sketty, Killay, Marina SA1, Gorseinon and Llanelli areas and surrounding. As well we have Survey, Commercial, Land and New Homes, Auction and Fine and Country Departments and are affiliated with the Mortgage Advice Bureau. As part of Relocation Agent Network we are the only selected agents in Swansea to have exclusive access to the best corporate and independent clients looking to buy property within our area with over 700 offices referring buyers across the country. <br><br> We have very high expectations and are committed to providing the highest level of customer service. We are experts in our field, highly innovative, unrivalled local knowledge and strong believers in the ‘good old traditional values’ in creating and nurturing close relationships with our clients having a genuinely warm, friendly and professional approach. Yet we continue to invest in modern technology providing an unrivalled property service. <br><br> We are committed to you, here for you, every step of the way! <br><br> <b>We are so proud to have been awarded GOLD for 'Letting Agent of the Year 2015' – by the Sunday Times</b>

Our team

Sarah Lewis

Linda Atkins

Kristian Davies

Rebekah Young

Julia Halfpenny

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