When you leave the rental property cleaner than when you moved in and they still withhold over £100 of your deposit for moderate cleaning. Scam!
Didn’t have a good experience buying or selling with Dawson’s, wouldn’t recommend to anyone. Friends have had similar experiences, disappointing.
By far the WORST estate agents ever known! Not one member of staff have any sort of customer service, avoid 53 PENTREMALWED ROAD at all costs! They don’t fix the problem they just paint over the damp. My daughters £1000 pram had to be thrown because damp issues weren’t solved. Along with numerous of other items. After we terminated our contract, handing the keys back on the 1st they think they can justify charging us 8 days until new tenants move in so the landlord can paint over the issues ????????? because that’s all will be done. 1.5 years we put up with it, you shouldn’t of received rent at all living in this, never mind trying to get money out of us when we’ve handed the keys back! INSPECTIONS every 3 months are a load of s***. Don’t know why you waste the time giving these people job titles as they just think they are doing you a favour (as they’ve stated numerous of times) “not like it’s there job or anything” AVOID AVOID AVOID
We have been reporting issues in our property for nealy 2 years now, at every 3 month inspection and several times in between. The main issue concerning us is a leaking conservatory, every single time it rains, it floods! Each time we are told 'a report has been logged', 'someone will be sent out soon', nothing has EVER been done and these issues have now escalate to the point where 1 room of our house is coated in black mould and the walls are falling off (photos attached). This is just one of the many problems we've reported and Dawsons has done NOTHING. Our 3 young children live in this house with us, it is unsafe for them and we will be reporting this to environmental health and our local councillor. Absolutely abismal, if this had be rectified when we first reported NEARLY 2 YEARS AGO, we wouldn't be in this situation. Stay well away from Dawsons.
Rented with them years ago always unhelpful and nothing ever get sorted but I should thank them as it pushed me to buy my own house, avoiding any being sold by them of course
Rude staff, nothing ever got fixed on time including heating which according to them 'technically isn't illegal' to let people go months without. Won't give a time for the inspections to suit working tenants! When we moved out to buy a house we avoided Dawson's like the plague and have advised others to. Don't look after tenants always side with landlord
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134 Woodfield Street, Morriston, Swansea, SA6 8AL, Wales, UK
Dawsons is the market leading property agency in Swansea, specialising in Property Sales, Letting and Property Management. With prominent branches within the Swansea, Morriston, Mumbles, Sketty, Killay, Marina SA1, Gorseinon and Llanelli areas and surrounding. As well we have Survey, Commercial, Land and New Homes, Auction and Fine and Country Departments and are affiliated with the Mortgage Advice Bureau. As part of Relocation Agent Network we are the only selected agents in Swansea to have exclusive access to the best corporate and independent clients looking to buy property within our area with over 700 offices referring buyers across the country. <br><br> We have very high expectations and are committed to providing the highest level of customer service. We are experts in our field, highly innovative, unrivalled local knowledge and strong believers in the ‘good old traditional values’ in creating and nurturing close relationships with our clients having a genuinely warm, friendly and professional approach. Yet we continue to invest in modern technology providing an unrivalled property service. <br><br> We are committed to you, here for you, every step of the way! <br><br> <b>We are so proud to have been awarded GOLD for 'Letting Agent of the Year 2015' – by the Sunday Times</b>
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