Phil was incredibly patient with my many questions and anxieties. He really took the stress out of organising a lot of the things I needed to order. I have moved before, and it is overwhelming, but Phil took the stress out of it. 5 star service from a 5 star employee.

Had a wonderful stress-free interaction with Tom who explained all of my options and sorted out my house move options with ease. He was very professional and took the time to understand my situation and what would be best for me. Brilliant service!

Thank you Stacey for helping throughout the process , you've been amazing.

Chloe was friendly, responsive, and really supportive throughout the whole process. She made everything feel easy and straightforward, and I really appreciated all of her help during the move. Thank you again!

My family and I had a very pleasant experience with Ms Shania Benton, a Senior Property Manager at Robert Oulsnam and Company, throughout my rental agreement. Shania is continuously kind and personable, fostering a welcoming and courteous environment that facilitates discussion. She is always willing to listen, answer quickly, and explain things thoroughly, making interactions with her feel both professional and friendly. Her professionalism is most visible in how she addresses maintenance issues. Any concerns that arise are addressed quickly and efficiently, with clear updates provided throughout the process and contractors scheduled in a timely manner. Maintenance requests are addressed seriously and resolved to a high standard, giving us real reassurance as renters. Overall, her supportive, organised, and proactive approach has made renting the property a simple and stress-free process.

They have been very helpful—always responsive, supportive, and ready to assist whenever needed. They go the extra mile to make everything smooth and stress-free, making the whole process much easier and more comfortable

I’ve had a really positive experience with this letting agency throughout my tenancy. The team has been professional, responsive, and easy to deal with, which made the whole process, from moving in to any ongoing queries, smooth and stress-free. A special mention goes to Shania, who has been exceptional from start to finish. She has always been attentive, approachable, and quick to respond to any questions or concerns I’ve had. Her communication is consistently clear and to the point, and she genuinely goes the extra mile to ensure everything is handled efficiently. It’s reassuring to know there’s someone reliable looking after things, and it’s made a big difference to my overall experience. I would definitely recommend this agency, and Shania in particular, for their professionalism and excellent customer service.

I have dealt with Shania since I commenced my tenancy with Oulsam Lettings, I find her very professional and helpful in any problems that have arisen at the property.

Shania Benton has been great to us, always ready to respond to queries, she is reliable and trustworthy. I really appreciate her service delivery and quick response time