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Ryder and Dutton

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Ryder and Dutton

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)

1.00 /5

Had a terrible time with ryder and Ditton middleton. Staff very very rude. We put an offer in on a property. We kept asking how our offer went we were then told by a staffember the vendor went with a young family. So our offer had been refused based on age which is age discrimination I would have thought.It is not a problem someone else getting a property but when the estate agent laughs at you and tells you it was based on age then it is age discrimination. When challenged the estate agent he became very rude. I would not deal with Ryder and Dutton again and certainly not use them or spend my money with them.

review by Christine Kothencz

Reply from agent

Hi Christine, We can completely understand it is very disappointing to miss out on a property (five other parties also missed out on the property) but we feel your review is unfair and would disagree with your version of events. We would welcome the opportunity to discuss this further with you. In the meantime, we are pleased you had already managed to find another property and wish you all the best with your purchase. If you do wish to discuss this further please contact Michael, the manager of our Middleton office on 0161 643 9617.

1.00 /5

review by Susan richardson

1.00 /5

review by Geoffrey Wallis

Reply from agent

We’re sorry you have only been able to give us a 1 star rating. Customer service is hugely important to us, so we would like to contact you so we can understand where we can improve. We would be very grateful if you could contact Michael at the Middleton branch on 0161 643 9617 to discuss.

1.00 /5

Not very good .

review by Michael Sal

Reply from agent

Hi Michael, sorry to hear you didn't have a positive experience. Please get in contact with us at marketing@northernestateagencies.co.uk so we can help rectify this

1.00 /5

Not very good under priced my house by over 55.000

review by Harry Alldritt

1.00 /5

A bit expensive on fees

review by Zaheer Hamid

Reply from agent

We are sorry that you felt you were only able to leave us a 1* review. Customer service is very important to us and therefore we would be grateful if you would contact Michael Hodson, Branch Manager at the Middleton Office so that he can discuss this with you.

1.00 /5

Friendly and helpful until we exchanged contracts then less so!

review by Janice Boriss

1.00 /5

review by hacka2k13

Reply from agent

Hi hacka2k13, We are disappointed you have only left a 1 star review. As there are no further comments to identify you, please contact Michael at the office on 0161 643 9617 to discuss your concerns and hopefully we can rectify these.

1.00 /5

review by cigtronica accounts

1.00 /5

poor service. staff really need to sort out the way they talk to their customers and need to learn to help full to any body and any deferent country would go 0 stars if i could.

review by pelu amir

Reply from agent

Thanks you for your feedback, we appreciate all feedback both good and bad in order for us to strive to improve our service. We offer all our landlords Rent and Legal cover subject to satisfactory credit and reference checks. Whilst we offer all applicants every assistance, unfortunately we do have to adhere to the reference providers criteria. I understand that the one of my colleagues has spoken to you since your review and you have confirmed that you no longer wish to proceed with your application for our property as you have since found a more suitable property.