As first time buyers we found the situation very overwhelming but Nova was one of loveliest estate agents we've met, from start to finish she was very professional and reliable with her contact, even later in the evening when we wouldn't expect a reply! She provided plenty of advice, something we really needed and answered all our questions - definitely the person we needed for our first experience buying a house and gave us a lot more confidence in the process. I would highly recommend Nova to anyone who needs helps with anything property related, her care and dedication is truly unmatched!