Bentons - Melton Mowbray

47 Nottingham Street, Melton Mowbray, Leicestershire, LE13 1NN, Midlands, UK, LE13

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Review

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jake pick Google

Shocking service, enquired to view a property and potentially buy but missed the phone call. Voicemail said to call them back. I did within 30 mins, no answer numerous times. No call the next day so I called only to be told they have agreed a sale and they were trying to immediately end the phone call. Very poor customer service. Will avoid now whilst looking for my new home

Reply from Bentons - Melton Mowbray: Dear Jake, My sincerest apologies for the frustration experienced. We apologise for missing your return call and the communication lapse thereafter. Providing excellent customer service is our priority, and we evidently fell short. We're addressing this internally to improve. Our Sales Manager Maria has left you a message so we can investigate further and see if we can assist you in your home search,, please contact us at your convenience. Warm regards

About Bentons - Melton Mowbray

Established over 45 years ago in Melton Mowbray by Alastair Benton, who initially set about to provide professional advice to local farmers and landowners. Over the years Bentons has grown to be one of the largest and leading estate agency and professional practices covering the East Midlands. As an independent and multidisciplined firm, we can provide an increasingly rare offering with our ability to advise clients on a diverse range of property related matters. Our offering includes residential sales and lettings, property management, agriculture and farms, commercial sales and lettings and RICS professional valuations.

Website: http://www.bentons.co.uk