By far the worst estate agents I've ever experienced in my entire life. My dad has a problem with a mole in our garden, so we told Bentons about it. They didn't want to deal with the problem and we had to argue it with them. Finally they sent a mole man out to us, he put the traps out and he suppose to be back to check few days ago but he didn't show up, so my dad emailed Bentons and asked them if they could chase him up for us. Then Eva ACCIDENTALLY send my dad an Email which is suppose to be to Catherine, and the email said the following " Hi Catherine, Can you please deal with him. He is really annoying me now. Thank you, Eva" Now this is outrageous, we pay for this service a lot of bloody money and that's how we get treated. Since we moved into this bungalow we had only problems of Bentons they refuse to cooperate or help us, we been here a couple of months and they send an inspector to us to check the state of property, which is fine but we rang Bentons and asked them why are they inspecting the property after like 2 moths of us being here, so the young chap that spoke to us said " Oh it's our property we can inspect and come any time we want" then we found out the only reason they do this is because we reported few small issues that needed to be sorted out in the house. Absolutely disgusting service, extremely rude people, and they don't care about tenants, they just want your money and shut up.NegativeQuality, Professionalism, Value