We were recently looking for a house and a few we considered were through Bentons and we had the poorest experience with them.. to the point where we avoided houses if they were advertised with them!! The customer service compared to other estate agents was pure rubbish.. phone manner, and in person when viewing a property, they weren’t interested or friendly. Didn’t even turn up to one of our viewings! They always appeared to have someone lined up for the property. They also appear to enjoy putting houses up at a lower price to gather loads of interest and then sending everyone into a massive bidding war. I would never even consider using them if we came to selling our home in the future. Definitely use one of the other estate agents who are so much nicer.NegativeQuality