Kate Ormond was extremely friendly and very professional and very helpful with all our queries. We had several queries that needed to be resolved and nothing was too much trouble. Even after we bought the house she followed up with some additional information from the vendors which we thought was excellent. I would have no hesitation in recommending Kate and Jones Robinson.

My husband and I highly recommend using Jones Robinson, the service they gave was second to none. Right from the outset Rosie and Kate were exceptional in the service they gave us in selling our house and purchasing our forever home. They went above and beyond and for this we are extremely grateful. We would not hesitate for a second in recommending them, you will not be disappointed.

We are delighted with the professional assistance we received from Laura at Jones Robinson when renting out our property. From the outset she was quick to respond to all our communications and kept us updated with developments. She was able to assist with a number of queries we had - this being our first experience of being Landlords. Within days of marketing the property we had a number of viewings and now have a great tenant who has already moved in. Thanks also to Vanessa who kept all the administration in perfect order - even on her day off!

I would highly recommend using Jones Robinson Estate Agents. I contacted Michael when he first arrived in Marlborough and he impressed me with his work ethic from day one. I knew immediately that I wanted to use Jones Robinson. He marketed our property and provided excellent communication, feedback and service from start to finish. He was professional and friendly at all times and most importantly got us a sale in a difficult 2020 market. Thank you. AnthonyB.

It’s not easy choosing an agent to sell your home, after all what sets one apart from another? House selling and moving can be stressful and an agent that can ease the stress of the process is worth every penny. Michael, Kate and Deborah were always entirely professional, yet also caring and thoughtful. At no time did I feel any lack of communication; updates on the sales process were regular, calls and emails had very prompt responses. That kind of prompt communication really makes a huge difference, while my agent kept me informed I know of friends selling houses who felt they were doing all the running. I always felt fully informed and up to date through the marketing period and after a sale had been agreed. Above all you feel you are in steady hands, reassuring when needed, with sound advice borne of experience when important decisions need to be made. I’d happily recommend Jones Robinson Marlborough.

Within the last few months I have been working with Jones & Robinson to sell my property but also make a purchase. I could not fault their services at all, every member of the team I have had the pleasure of speaking to are extremely friendly, quick to come back to me and managing the process of our sale/purchase incredibly well. I felt well looked after and they left me with absolutely no doubts that we would do what they needed to do professionally and swiftly. Meaning our sale and current purchase is happening very quickly. I couldn't be any happier with my choice of estate agents and would recommend them to anyone.

We purchased via Jones Robinson -everything was amazing. Kate who dealt with our offer was fantastic but the real star was Caroline Maddock our Sales Manager. She was nothing short of fantastic, kept us informed at every step, her response time was phenomenal and her mannerism is a delight. I am a bit of a micro manager and Caroline was always there every time I had a question, Caroline even went out of her way over a weekend to convey a message to the owners of the house we were buying when I accidentally had something delivered there. I wouldn't hesitate to recommend Jones Robinson or use them again in the future (ask for Caroline if you get the chance).

Jones Robinson were great! Selling Mum's house remotely in Marlborough wasn't going to be easy - my brother lives 230 miles away and I'm 100 miles away. Kate was fantastic from day one. She kept us informed regularly about viewings and offers and emailed/phoned weekly with updates. She passed on messages and queries to our buyer efficiently and made the whole process far easier than we had imagined. She was professional, sensitive, approachable and most helpful throughout the transaction. We recommend Jones Robinson unreservedly.

Excellent service from an excellent team in Marlborough who guided us through the whole process in a very professional manner. Kate was a joy to work with and her cheerful and positive manner really helped us during what is inevitably quite a stressful time. I have no hesitation in recommending Jones Robinson.

My experience of selling my mother's flat with Jones Robinson has been very positive. The staff member was professional, friendly and keen to help in any way she could. I was kept up to date with visits, after visits and marketing reports. I would recommend this Estate Agent.