I have called Lisa so many times to try to set up viewing at a property we absolutely love, but have been unable yo do so. She never answers her phone always goes through to head office. Even then she will responds many hours later or next day. Then has no time available. When we finally got through and set up a viewing she failed to confirm it by text or email. As we were coming from Buckinghamshire we couldn't risk travelling all that way on a whim. Tried 6 six times today alone she never answered her phone. We will travel to Whaplode in the next day or so and tell the vendors of our difficulties in viewing their house, perhaps they can get out of paying the total fee. We would certainly help if they requested evidence.