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Belvoir - Mansfield

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Started very promising, unfortunately Philippa was in a regional meeting so could not do a critical negotiation. Low staffing levels has also created a poor business response.

1.00 /5

I called and emailed to make an appointment for house viewing, couldn't book an appointment as apparently house was under other agency. Received a call a week later and finally appointment was booked. Person from agency was half an hour late for viewing. After completion, key collection was agreed, appointment booked, nobody was there at booked time 1,5h waiting for someone to open the branch... This agency isn't helpful...

1.00 /5
Reply from agent

Good afternoon Iwona, I am sorry you have left a 1 star review. If you could please elaborate on the review this would give room for improvement. Also a shock review as we haven't had any communication with your self since March 2023.

1.00 /5
Reply from agent

Hi Brandon, I am sorry to see your review, I was hoping after our conversation yesterday we were both under the same understanding of the situation and aware of the reasons. We are sorry you are not satisfied with the situation and us as a company.

1.00 /5

Under par and unprofessional in the way they treat potential tenants. Enough said!!

Reply from agent

Good Morning Mr Staniland, I am sorry to see the one star review. As you are aware the rental market is extremely busy at the moment and each property receives in excess of 50 enquiries and the property you applied for had over 10 applications. We did call and speak to yourself and a family member to advise of the update on your application and as you will be aware we can only accept one application per property. I apologise that on this occasion your application wasn't accepted by the landlord.

1.00 /5
Reply from agent

Hi, i am unsure why this review has been left as we are not aware of you being a customer of ours. If there is any link between us please call us and we can certainly try to help.

1.00 /5

Been trying for 3 days to get a viewing for a property. I've given up. RidiculousNegativeResponsiveness, Professionalism

Reply from agent

Good Afternoon, I am sorry you have not been able to get through to us, our office is not open on a Saturday and a Sunday however we have tried to get hold of you on Friday and Today however the contact details we have are not connecting. If you would like to call us we would be more than happy to assist in your viewing request. Kind regards Phillippa Bousfield Branch Manager

1.00 /5

Never got back to me regarding a rented property

Reply from agent

Good Morning Josh, I am sorry to hear you have not had a call back, we are unable to locate your details on our system so are not sure what property you have tried to contract regarding but if you would to call us after 9:30 we will certainly be happy to help you. Kind regards Belvoir, Mansfield.

1.00 /5

Didn't complete revelant checks for source of funds at the start meaning our sale took 6 months. Constant chasing required. Would not recommend to my worst enemy. I'm guttered to give 1 star as they don't deserve that. The only reason they pulled their finger out was I submitted my 2 weeks notice to leave.

Reply from agent

Hi Rebecca, We're sorry to hear that you weren't 100% satisfied with the service you received, we will contact you this afternoon to discuss your experience with Belvoir. Katie Orme Senior Property Manager.

1.00 /5

Pity they don't care about the neighbours who are living next to there tenants who constantly play music we went in and were told nothing we can do couldn't care less

Reply from agent

Hi Darren, This is the second negative review you have left us but you haven't contacted us directly to give us the chance to resolve the issue. Please can you call us on 01623 427777 as we may be able to help. We cannot assist you with your issue if you don't call us to advise which property this relates to. I look forward to hearing from you and discussing this further. All the best, Nick Didlick Branch Manager

Contact details
Sales Phone:

01623 427777

Lettings Phone:

01623 427777

Lettings Email:

mansfield@belvoir.co.uk

Opening hours
Monday-Friday: 09:30 - 17:00
Address

20 Albert Street, Mansfield, NG18 1EB, UK

Our team

Mansfield Office

Phillippa Bousfield

Association of Residential Letting Agents
Floor Plan
For Sale / To Let Board
360 Photography
Social Media Campaign
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Floor Plan
For Sale / To Let Board
360 Photography
Social Media Campaign
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure