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Whitegates Mansfield

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Poor at the minute after 1 year still no carpets what promist damp needs sorting not a thing need a radiator in kitchen and new door still got non of them house all ways cold

Reply from agent

Hello, please could you contact our Mansfield branch at mansfield@whitegates.co.uk with your details and the property address this is related to and we can get this sorted for you. Thank you

1.00 /5

Poor at the minute after 1 year still no carpets what promist damp needs sorting not a thing need a radiator in kitchen and new door still got non of them house all ways cold

Reply from agent

Hello, please could you contact our Mansfield branch at mansfield@whitegates.co.uk with your details and the property address this is related to and we can get this sorted for you. Thank you

1.00 /5

Sent us to the wrong address... via Email.. No sign outside the house.... No papers once we left to fill in Didn't give Us a call to say I'd not got it when asked to.. Was quite upset especially when children was hoping to move into that property... And is very disappointed with the staff As the Man wanted us out quickly before we had to finish looking around...

1.00 /5

Avoid using Whitegates Estate Agents, Mansfield, to sell your house. My house was inspected and I have been waiting for the valuation for a month. When complaining, I was informed that there had been a breakdown in communication. I read on the Internet that Whitegates take an average of 19 weeks - almost 5 months - to sell your house. I am not surprised!

1.00 /5

Poor at the minute after 1 year still no carpets what promist damp needs sorting not a thing need a radiator in kitchen and new door still got non of them house all ways cold

Reply from agent

Hello, please could you contact our Mansfield branch at mansfield@whitegates.co.uk with your details and the property address this is related to and we can get this sorted for you. Thank you

1.00 /5

Beware! If you're a landlord thinking of using Whitegates Mansfield as your letting agent, think again. It was the worst mistake I ever made and has cost me £1000's because of their sheer ineptitude an lack of experience. Below is an email I sent them recently to give just a taste of what to you can expect: FAO Whitegates Mansfield, I've just received this bizarre statement from your accounts department which looks like you have finally received the security deposit back from the DPS and have now randomly decided to use it against unpaid rent and take your own fees out of the money! Considering the absolute nightmare this whole tenancy has been (and will continue to be for me for a long time to come) it really is incredible that Whitegates feel they are entitled to ANY of the security deposit! Especially since I wouldn't be in this ridiculous situation if Whitegates had actually done what I was paying them for in the first place and not let the tenant stay on past his 6 months tenancy without any kind of contact, a new tenancy agreement put in place or the eviction process started! Frankly, I feel like whatever I've paid already has been too much for the level of service received so for you to even consider taking more now out of the bond is just beyond belief. FYI I was going to just forget about the myriad failings due to Whitegates ineptitude since this whole sorry affair began and move on but seeing this statement with your 'management' fees deducted just makes my blood boil! I mean, seriously?! Which genius thought that was the right course of action to take at this stage??? Heads up: A management fee is NOT applicable when: - The letting agent allows the tenant to stay in the property rent free for nearly 6 months! - The landlord has to pay over £1000 in legal fees to get the tenant evicted because of the above! - The landlord has to spend well over the bond amount repairing damage to the property when the tenant finally does vacate because of the above! - The landlord has to pay out even more money to take the tenant to the Small Claims Court to recoup outstanding rent because of the above! - Not to mention all the time, effort, stress and hassle I've had to spend dealing with this mess because of the above! Management fee?! I am beyond shocked that it can even be suggested, never mind about actually deducted. Talk about money-grabbing! I have been managing your mess so I should be charging you! Absolutely unbelievable behavior again from Whitegates but, you know what? I'm not even surprised anymore!

1.00 /5

Absolutely terrible service, had an appointment to view a property, agent did not turn up neither a courtesy call to let us no till we decided to phone them 10 mins after they was supposed to be there.. Said they could not get the keys for some reason but surly they would of known this beforehand & just out of respect to give us the heads up. spoke to 3 lady’s all which was very rude & just the desperate type to get your custom, very snotty service. DO NOT USE is my only advise.

1.00 /5

The most unprofessional company I have ever dealt with. There knowledge is poor at best and the way they talk to there customers is disgusting I would recommend them to anyone they don’t deserve anyone’s business.

1.00 /5
05.09.2018

Moved out of my property on the 24th of July! Still not received my bond back after sending several emails!

Contact details
Sales Phone:

01623 421122

Lettings Phone:

01623 421122

Lettings Email:

mansfield@whitegates.co.uk

Opening hours
Monday-Friday: 09:00 - 17:00
Address

2 Church Side, Mansfield , Nottinghamshire, NG18 1AP, Midlands, UK

If you're looking to sell your home fast and get the best price you're in the right place. Whitegates have built our reputation over five decades by helping homeowners move quickly. Here's how we can help you: 1. As local experts, we give you the very best advice to market your home 2. We pioneered 'No Sale, No Fee' selling, to take away all of the risk from selling 3. Our established brand is trusted, so we can deliver buyers to your door helping you to sell quickly We've forged our reputation on helping people sell their homes fast whilst using our experience to always achieve the best possible price. Our friendly team will be working hard on your behalf. We know Mansfield inside out and when it comes to selling a home that's crucial. Your buyers might want to know about the local area, parks, and schools. Living and working in Mansfield means we can put your buyers at ease and answer all of their questions. Feel free to check out some of the reviews below from just a few of the hundreds of sellers that we've helped move on. Feel free to pop into our welcoming branch for a chat, or you can call us, or of your ready to get going you can book a free no-obligation valuation at your home.

Our team

Bob Brown

Managing Director

Hollie Carter

Beckie Henry

Association of Residential Letting Agents
NALS
Property Ombudsman Sales
Property Ombudsman Lettings
Safeagent
rightmove
Email / E-shot
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available

Email / E-shot
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available