Absolutely shocking. House was a tip, when we moved in. There was chicken wings under one of the beds, damp all over next to plugs (they moved wardrobes in front of the issue instead of fixing it),a smashed window (that leaked in water every single time it rained, stayed this way for 3 months), broken tiles, showers didn’t work (flooded the downstairs bedroom, soaking the mattress and lights twice), blocked drains (a streets worth of toilet waste was flooding our garden). And not one thing got fixed when we requested. Tried to take us to court but BULLIED us to pay. I had to go to hospital due to the mould poisoning. DO NOT USE THIS COMPANY. All evil individuals who are lazy and money hungry.

Horrible agency in Manchester, especially as a student they will show you zero respect and will not care about your wellbeing or safety. Avoid.

I am using a private account to protect my identity. Worst agency experience in 5 years of renting. Never answered calls, came into property unannounced leading to harassment by maintenance they hire, never fixed maintenance issues, gave us a property with the front door being broken and almost causing a break in. Had a radiator issue for the entire year causing me to have to sleep in the living room and they never fixed the issue or gave me any financial compensation. DO NOT RENT OR TRUST THIS AGENCY THEY ARE THE WORST AGENCY IN MANCHESTER!!!! Especially as a student they will give you absolutely zero respect or humane treatment

Horrible letting agency unprofessional and rude. Wont be using again.

Terrible service. My Daughter has just taken on a house with this agency, the house is disgustingly dirty and unliveable. After complaining to the agency still nothing has been done. No reply to emails and phone calls. They are totally disinterested even though she's paying rent and cannot live in the property as it a health risk. NOT EVEN WORTH ONE STAR !!!!

They've been absolutely awful with my Brother and his university housemates. They promised that the mattresses would be replaced when they moved in and they were not replaced. The landlord said if he was going to replace them then they'd all get single beds instead of double beds, so they understandably refused as double beds were marketed pre-tenancy. Now they've left the tenancy and they're trying to charge them for replacement mattresses, amongst other things which were not their fault. They were also left without a working cooker for weeks and the landlord just let himself into the property without due notice whenever he felt like it and they did nothing to stop it. They've also tried to take money out of my brother's account. Absolutely incompetent. It would seem a lot of other people have had similar experiences. This is causing my brother complete and utter stress and they're avoiding our emails. We have solicitors involved.

Rude and incompetent staff.

Absolutely appalling housing agents, I would rate them 0 stars if I could. lived in my house for a year with the worst damp on my bedroom wall. When the damp finally just got painted over a year after the issue was raised and once someone came to paint over the damp a massive hole was made in my wall! DO NOT RENT WITH THESE PEOPLE!

Before we moved in they were amazing, but as soon as we moved in, we realised it was a false sense of security. We had no induction, and the house was left in an absolute state. Since then, more and more things have gone wrong with very slow replies and fixings (In fairness, this is in part because of a stubborn landlord), although they are eventually sorted after a few weeks. This included complaints of broken bed frame, damp, broken oven, slug infestation, unusable garden due to household waste being left by previous tenants, and the washing machine which is still broken, as it has been for 5 weeks now. Throughout all of this, we have to call multiple times to get an answer