Absolute money grabbers with no care for residents whatsoever. I would strongly advise against going with this company.

AVOID AT ALL COSTS!!!! The way they treat tenants is disgusting, especially knowing they are students and cannot afford the charges they are dishing out. After deep cleaning the house to its full ability, my daughter was still charged an extortionate amount. These charges are not understandable or fair and are only legally possible due to loopholes. STAY CLEAR

This is by far the worst letting agency I have ever dealt with. They are lazy, unprofessional, and completely uninterested in the wellbeing of their tenants. Once they have your money, they do absolutely nothing. Basic repairs are ignored, complaints go unanswered, and any attempt to get help is met with silence. It genuinely feels like they exist only to collect rent and avoid all responsibility. To make matters worse, at the end of the tenancy they try to invent charges and make up reasons to take money from your deposit. It’s dishonest and shows exactly how little integrity they have. This agency is not just bad, it’s toxic. They waste your time, your money, and your patience. Renting is stressful enough without being trapped with a company this useless. Save yourself the headache and go literally anywhere else.

This agency is an absolute disgrace. They take tenants’ money but provide nothing in return — no support, no communication, and no responsibility. When problems are reported, they are ignored for weeks or simply brushed aside. They will happily sign you into a contract and then vanish the moment you actually need them. To make things worse, they seem to delete or hide any negative reviews instead of fixing their shocking service. That tells you everything: they care more about their image than the people who actually live in their properties. I’ve rented through different agencies before and never experienced anything as unprofessional, careless, and dishonest as this one. If you value your time, your money, and your sanity, avoid them completely.

I would strongly advise anyone to avoid this agency. They show no care whatsoever for their tenants and fail to deal with even the most basic issues. Communication is almost impossible — emails and calls are ignored, and any problems raised are met with excuses or no response at all. What makes matters worse is that they appear to remove or hide negative reviews, which says a lot about how they operate. Instead of addressing serious complaints, they try to cover them up. In all my experience renting, this has been by far the worst agency I’ve dealt with. If you value honesty, professionalism, and even the slightest level of service, look elsewhere.

DO NOT HAVE ANYTHING TO DO WITH THIS COMPANY. My son, with 3 friends, moved into student accommodation at 29 Brailsford Road. Landlord promised, before tenancy, to replace the 4 filthy mattresses, but refused after tenancy began, and at end of tenancy, this company passed tgexdebt to Reposit who then HELPED THEMSELVES to money in one student's bank account in order to replace the filthy mattresses which were only good for the tip when the tenancy commenced, and this happened even though debt was disputed.

Should actually be 0 stars, this company is disgusting. Black mould growing behind the beds, Sick on mattresses, rats running around. To top all of this off they took their time in sorting these issues. They had arranged house viewings without our consent while these issues were actively taking place. After we have moved they are trying to charge us an extortionate price for damages and cleaning after we left the house at a good standard before we left and spent hours scrubbing and cleaning. It is unfair and they are trying to con us. Do not go with this company !!!!!!

Never live under this company if you want to keep your own sanity

Constant problems with my daughter's student house. Trying to get a call back is an utter joke.