I would strongly advise anyone to avoid this agency. They show no care whatsoever for their tenants and fail to deal with even the most basic issues. Communication is almost impossible — emails and calls are ignored, and any problems raised are met with excuses or no response at all. What makes matters worse is that they appear to remove or hide negative reviews, which says a lot about how they operate. Instead of addressing serious complaints, they try to cover them up. In all my experience renting, this has been by far the worst agency I’ve dealt with. If you value honesty, professionalism, and even the slightest level of service, look elsewhere.