One of the worst agents around. How they treat their cliets is disgraceful. I have logged a complaint with the property obdusmanNegativeResponsiveness, Quality, Professionalism, Value

If you are a student, steer clear of Nicholas Humphreys. My friends rented a property off them only for the house to be unfinished, and the move in date delayed. They were still charged full rent for the time when the property wasn't available. They are now using their deposits to redecorate the house, despite admitting they already had plans to redecorate regardless. Nicholas Humphreys are dishonest, and will try to rip you off.NegativeProfessionalism

Landlord locked me out of my flat multiple times. The oven was genuinely a ‘play’ oven for children. The “hardwood” floors are made of plastic.

Terrible letting agent! Refused to address damp in flat and just stopped replying to emails. Overcharged for bills we didn’t recognise and started making threats when we challenged this. Definitely AVOID!!NegativeResponsiveness, Quality, Value

Stay away!! We've gone through 5 months of hell trying to sort out our deposits! They are rude, they are unresponsive and they care little for their tenants.

Do not rent with NH unless you are fond of living in mouldy and damp properties. This company has done nothing to solve these issues in one of their properties. Do not rent with them!

IF YOU ARE A STUDENT PLEASE AVOID THIS AGENCY! They have been an absolute joke from the very beginning. If you are already with them please make sure to take pictures of every room and furniture when moving in! I don't even know where to start with them. Me and my flatmate had our contract ended on July 2020 and our case is still ongoing nearly 4 months later because they want to deduct a whole £150 for apparently “not cleaning" the flat. First of all, their flat was already dirty when we moved in so how about you pay us £150 for having to clean. When we moved out we spent hours cleaning the house, with 5 members in the middle of the pandemic when we should have been staying safely at home!! They will complain about the tiniest bit of dirt to leech every penny of you as possible, as if taking monthly rent during the pandemic wasn't enough when we weren't even staying at the flat!!! I've honestly never experienced someone as selfish as them. No other agency has ever treated us this way or deducted our deposits. Mind you this was our 4th year of Uni so I think we know in what conditions flats should be left in!! Our only fault was not taking pictures when we moved in. Secondly, all our emails mostly went unanswered. They don’t even know how any of the things around the house works. If you ask them about your electricity company they will have no idea. YOU WILL LITERALLY HAVE TO DO EVERYTHING YOUR SELF! Finally, PLEASE PLEASE PLEASE stay away from them. It is really not worth it! These are only about 1% of the problems I have highlighted here. The list goes on and on. At this rate they can just keep the money because we are just honestly tired. Really really appalling and disgusted. PS: my opinion about the company would still be the same even if our deposit wasn't deducted. WHAT.A.NIGHTMARE.

Not impressed. Viewed my daughter's student house for next year and the bedrooms do not all comply with the legal requirements for minimum size for hmo.NegativeValue

The house I stayed in, as a student, was mice-infested and they didn't respond to my emails when the landlord wasn't doing anything about it. Let alone the landlord told me he would not compensate me for the fact there were mice in my room and droppings all over the kitchen surfaces (and I had a skin infection from this and numerous accounts of food poisoning), and that I was just used to a clean place. In his words "I have mice in my house, you just have to get used to it". No, thank you. Appalling. I moved out early but had to keep paying rent because he implied he wouldn't accept a replacement tenant, and he had the nerve to ask I pay money out of my deposit for him to dispose of the extra waste from the bins (which the house didn't have enough of - 6 people and he kept forgetting to bring more bins). Once again, the agency didn't respond to any of my emails. I don't recommend this agency, or the landlord for that matter.