Nicholas Humphreys are completely negligent. If you don’t want unsolved issues of mould and damp then go elsewhere. If you have respiratory issues, you will be at danger in their properties and especially during the current climate. On top of this, you will be left without compensation despite having to live in inhospitable conditions. As well, NH are irresponsible with bill payments - only go with them if you want to pay bills that aren’t even yours. A completely unacceptable and unprofessional level of care and attention from Nicholas Humphreys - immediate action must be taken. For now, steer clear and be wary.NegativeQuality

After a year of living within rented accomodation through this letting agency i would never reccommend. First problem, i sent my deposit over asap only to get a call a week later saying i need to pay it... i told them to double check lone behold i had already paid. The house made me ill, damp made my clothes and bedding mouldy within a month of living there, mice literally running across my room even when we left no food out. Later down the line we had a ridiculous amount of viewings that just happened with little to no notice with people opening my bedroom door when i was asleep and also naked may I add( i worked nights so the day was my only chance to rest and they always did so on a saturday morningfor some reason) . I also was able to overhear alot of the speak between agents and various potential tennants, most of the time telling outright lies of how far away things were and one asked a french girl if she could speak french? Very condescending and very impolite. As an add on to this after the whole ordeal of living in this festering pig sh*t place for a year, I obviously moved. After I put the first part of this review up I got a phone call from the agency having the audacity to ask me to take it down 😂. This place should be closed down and prosecuted for a number of violations if my experience is anything to go by.

One of the worst agents around, no sympathy or understanding during a global pandemic and all they care about is filling their pockets from poor students who they have managed to sign contracts where they have no option but to pay. AWFUL attitude, dont go near themNegativeResponsiveness, Quality, Professionalism, Value

This is an awful estate agent that allows damp and mould to fester in their properties. They refuse to assist their tenants in dealing with such issues. Disgusting!!NegativeProfessionalism

Nicholas Humphries has provided a house with unliveable conditions, with large amounts of damp going untreated, leading to childhood asthma returning. After months the issues are still ongoing, with a landlord claiming the issues haven't been passed on to him. Avoid!

Nicholas Humphreys house tenants in appalling conditions (damp, cold and mouldy), flatly ignore tenants' concerns, are non-responsive and even charge tenants for other people's bills. They do not provide the basics of safe, clean housing that anyone should be able to expect and should be avoided at all costs. An absolutely disgraceful exercise in the exploitation of people's fundamental needs for profit.NegativeResponsiveness, Quality, Professionalism, Value

If you're not a fan of mould or damp, Nicholas Humphreys is one to avoid. They don't communicate with their tenants and ignore issues brought to their attention. These are disgraceful issues at any time, but especially during a pandemic and when people who rent with them suffer from asthma.NegativeResponsiveness, Quality, Value

If you're a tenant DO NOT rent from Nicholas Humphreys. Problems such as damp or even wet walls, and serious mold are in many of the rooms. This is a serious health issue, especially in the middle of winter, and their responsibility to fix. Clearly they also knew about this issue beforehand and hid it. They seem happy to simply blame their tenants and even claim tenants are reponsible for additional payments! Do yourself a favour and avoid this company.NegativeQuality, Professionalism

Think my housemate Jav worded our experience perfectly: The property was dirty when we moved in, and we were charged for its "dustiness" when we moved out. Glynne (property manager) was impossible to contact all year (always in meetings! busy woman!), aside from the occasion she badmouthed one of us (an NHS nurse) to her face. We discovered, 9 months into our tenancy, a genuinely smoking, sparking, half-melted plug socket under our kitchen sink which had been overlooked by them and their contracted electrician during inspection, which was causing power cuts and setting off our carbon monoxide alarm. They left our front door open after a house viewing. They did multiple house viewings without letting us know (a legal requirement). They broke our tenancy agreement regarding the process for deposit disputes and still walked away with hundreds of pounds. It took them a MONTH to fix our bathroom lighting after we first reported it as broken. They were generally quite rude and uncommunicative, which was extremely frustrating during the covid pandemic, as our move-out date approached. So, overall, not a positive experience.NegativeResponsiveness, Quality, Value