Do not rent from Nicholas humphreys! Genuinely the worst experience I’ve ever had. So many problems with the house and took months for anything to be fixed but most issues were never fixed as they like to ignore their tenants. Now they are trying to withhold our deposit when all the issues in the house were already present when we moved in!

NO STARS!!!!! DO NOT LET YOUR SONS AND DAUGHTERS RENT FROM THEM!!! My daughter rented a house through them last year in her final year at Uni. On turning up the place was disgusting, DIRTY KNICKERS ON THE FLOOR, BROKEN CHAIRS IN THE YARD, MOULDY BATHROOM, GRUBBY MATTTRESSES, WARDROBE ON THE LANDING, EVERYTHING WAS STICKY AND COVERED IN ALCOHOL and so before moving in it had to be cleaned top to bottom. The house was very rundown but if i'm honest it was no great surprise as it was a student house! My daughter had to request a replacement bed as hers was broken. She rang, emailed, visited and was finally at breaking point after 3 months of poor sleep. She was eventually promised a new bed. IT NEVER ARRIVED. She went to the agency to talk to them face to face and started to cry out of frustration, the man she spoke to (wish I knew his name) LAUGHED at her!!. I then contacted the agency and the rest is history. No-one came out to sort the issues out. Water was dripping through the ceiling from the shower onto the electric light at one point! Nicholas Humpreys have now refused to give the girls their full deposit back due to the house needing cleaning and repairing, LOL, luckily we took photos when they first moved in showing the condition of the property which clearly hadn't been inspected properly as many of the issues they raised were from the PREVIOUS TENANTS. I have no idea what other Estate Agencies are available for student rent in the Manchester area but do yourself a massive favour and stay clear. If you have already signed a tenancy agreement with them- word of advice take lots of photos so you can prove the condition of the property before you move in. They do not answer the phone either so you will always have to leave a voice mail. Parents - sorry but there's every chance you may have to deal with them from time to time . Good Luck!

Avoid this agency at all costs. Awful property with issues from day one with property not having been even cleaned before new students moved in. Reported form start of tenancy regarding unusable broken furniture dirty stained mattresses filthy house conditions. All will be the same for any new tenants as only lip service given. Progress to reports a few months afterwards regarding damp/mould and vermin infestation, again lip service given . Property my daughter has now thankfully moved out of is still infested, still mould ridden with the same broken furniture and stained mattresses ready and waiting for this agents next victim. Slumlords.

Awful housing quality and do not fix re occuring issues in the property! Do not rent with these!

Turned up to viewing, were told first come first served so we competed with another group at the viewing and managed to fill out the form first. A week later we get an email that said they tried sending a confirmation email but the email bounced back for an unknown reason so they gave the house to another group without attempting to ring us first to tell us we got the house. We lost out on the house through no error of our own.

Take forever to get back to you and never answer calls however very nice staff

put off our viewing for weeks because the tenants weren’t in, insisted we were first in line for a viewing then removes the property off rightmove without contacting us and when i call says it’s been let. just generally inconsistent and time wasters

Worst agency ever. My partner called 3 times for the vieving of the same apartment. They say that will send a WhatsApp or an Email with the video of the apartment and if you are still intested we can have a face to face viewing. They NEVER send a video and we are still waiting. Imaging renting a house with them how irresponsible could be as an agency. NO thaks i wiil not even try to rent a house with you guys. :)

The absolute worse letting agency Ive every used- no one picks up the phones, takes months to get any fixtures sorted after logging it, at the end of tenancy they gave inconsistent and false references for tenants and when questioned the reply was “well we’ve seen one of your housemates has given us a 1 star review” extremely unprofessional- 0/10 would not recommend.

Collosal waste of time. AVOID THIS AT ALL COST. This whole company is a joke. The customer service is lacking and they cancel viewings on you all the time without notice. I had to travel twice for viewings that were cancelled minutes before and they gave no explanations. Stay away from this agency unless you want to waste your time and train tickets. Worst of all, they have no respect for the customer. Even their response to this review is a lie. They also don't address the fact that the sale incident happened twice. Overall very bad communication and little respect for people's time. Just have a look at other reviews as well. It speaks volumes. Frankly, save yourself a lot of frustration by avoiding this joke of a letting agency. To give them one star is too generous for the experience I've had.