Absolutely dreadful letting agency , so disappointed in their services . I rented a property a year back , the state of the property when we moved in was appalling , no inventory check was conducted , The agent that was dealing with our property was changed and a new one took over who had no idea what was happening . When it came to moving out , we were charged for cleaning even though we cleaned thoroughly and left the flat in a better state that we received It . We were also charged for things that we were not responsible for it as the agency and landlord did not bother doing an inventory check they blamed us for the dreadful state of the flat . To top this all off ascend were useless in getting our full deposit back from the landlord , absolutely dreadful will never rent or buy from this agency ever again. Appaling services
Unknown
Unknown
241 Deansgate, Manchester, Greater Manchester, M3 4EN
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UnknownWelcome to an independently-run, independently-minded estate and lettings agency. Ascend was founded on the belief that estate agents could do a lot better. We’d been working in the industry for a long time and were frustrated that most agencies were just so ordinary. Like their houses, these places were in need of a new lick of paint. Bit of rising damp in the basement too. So we decided to build our own home. This new home wasn’t made of sticks or straw. It was founded on a deep-rooted, decade-long knowledge of Manchester, from the very bricks and mortar of the city centre to its outer reaches. By a team of savvy individuals who loved the city and loved helping people invest, move and live in it. A team of quick thinkers and good listeners who did that rare thing: treat customers like people instead of transactions. Because they knew great service wasn’t just about experience and expertise. We had one philosophy: to keep the promises we made. Then we opened the doors. Welcome to Ascend. We’re built on higher standards.
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