The fact clearly have their staff writing fake reviews to make the bad ones go towards the bottom says at all. Don't touch with a barge pole. Stole nearly £1000 from us as a deposit and denied getting the email for a one month notice (when they already had the keys) then refused to answer the phone after. Ignore emails and calls regarding maintenance issues, horrible service from the get go, may as well do their job for them as you have to chase them up so much. So many other estate agents to choose from, you'll thank me later. 1 star is being far too kind.