We approached Mark Stock at Belvoir Cheadle Hulme with our latest development and was immediately impressed with his knowledge and experience and excellent customer service. This gave myself the confidence that he would take care of my investment and bring the best return. I will be instructing Mark with my portfolio and highly recommend to all Investors/Developers for a fantastic customer experience.

Effective and quick communication

In my dealings with Belvoir the agent was very professional. The agent (AI) answered my emails and calls and arranged a viewing promptly when other estate agents I had contacted would not even acknowledge my correspondence, never mind arrange a viewing.PositiveResponsiveness

They didn’t reply to the current tenant’s email

Classic example of viewing a property currently on the market where there was clearly damp in the main bedroom. After telling the estate agent my concerns as my partner has severe asthma, we were told that "maybe this wasn't the property for us" if my partner has asthma! Also blaming the Tenant for not putting on heating in a cost of living crisis, disgusting!

Well they know how to be rude and unhelpful. Stigmatizing someone who is out of work. Maybe put on the add accepting employed people only!!!NegativeResponsiveness, Quality, Professionalism

Rang about an equiry and the man at the Manchester Wilbraham branch took my details and told me he'd ring me back ASAP after he'd made some enquiries for me im still waiting.

Not great. Went to a viewing and the agent was late and didn't know anything about the property. After expressing an interest in the property we were then ignored.