I have recently rented a property with Brockenhurst, and Hannah and the team were professional and friendly throughout. A smooth, simple process, I couldn't be happier with how it was handled.PositiveProfessionalism

Very happy with the service we received from everyone involved in us buying our property. Kept in the loop the entire time and very helpful and professional. Many thanks once again.PositiveResponsiveness, Quality, Professionalism

Brockenhurst are fantastic people: efficient, very personable, and fast moving when the situation requires it. I feel completely secure in their very capable hands and highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value

I can't fault the experience i've had with Brockenhurst as a lettings agent, particularly the service provided by Paula who is always super responsive, helpful and reassuringly listens to any problem/issues that arise and deals with it promptly. I actually look forward to the 6 months inspection so we can have a little catch up 🙂 thank youPositiveProfessionalism

Hannah & her team are extremely professional, they will always try their hardest to achieve the right outcome for both Landlords and Tenants. I would not hesitate to recommend them.PositiveProfessionalism

This is my 11th year as a landlord with Brockenhurst. I am very pleased with the service particulary with the current lettings team. We are going through a tenancy change next month and so far this seems to have been a very seamless, professional process.PositiveResponsiveness, Professionalism

Brockenhurst has been extremely helpful and attentive with setting our minds at ease at the end of our tenancy and answering all manner of questions to help us through the journey. James Griffiths from the Ludgershall branch we have to say is cracking at his job and should be given some sort of award for putting up with us and the bombardment of emails we have sent him over the last few months. He has been very patient and given us the right information we needed to make the situation we were in very smooth and not as stressful as it could have been.PositiveResponsiveness, Professionalism

Rented my home through Brockenhurst Lettings and Hannah (yes I giggled at that too!) has been professional, helpful and friendly throughout. I know I am welcome to go back to them with any enquiries I may have and had a smooth experience viewing, dealing with the paperwork (seemlessly and electronically) and picking up the keys.PositiveResponsiveness, Quality, Professionalism

My representative Paula from the Andover branch is a real “trooper.” I have always found her to be very warm and understanding. It is a compliment to your organisation to have a rep who listens. I have never found Paula the kind of person to fob you off. She follows up in a reasonable amount of time with any issues that have been discussed during her inspections. All in all you have a wonderful employee who is a credit to your company.PositiveQuality, Professionalism

Paula has visited twice for annual inspections. She is always on time, super sweet and very friendly. She makes sure there isn't any issues with the property. overall 5 stars and very professional