Simply excellent
We moved house in June and are extremely happy in our new home. I wanted to extend an email of thanks and great appreciation to you and your team, especially Sue, for all that was done to get the sale to complete. Both us and our buyers used the online solution for Estate Agency and I now understand the pitfalls with such an approach. I genuinely believe that without Sue this sale would still not have completed. She was absolutely brilliant throughout. She showed an absolute commitment to progressing the purchase and did so up and down the chain, which I am sure was made much harder due to the “faceless” agents with whom she was trying to communicate. Should we move again I will have no hesitation in using your services because they have proven to be worth every penny and I am sorry you must face such stiff competition from the services we opted for without the the comprehension that if it weren’t for practices like yours sales wouldn’t complete. Please acknowledge our gratitude to Sue, she deserves recognition but I am sure you are aware of this. And thank you for your decency, professionalism and proactive approach to finding us this wonderful home.
Loughborough Office