We had heard good things about Stow Brothers and had been far from impressed in our dealings with other estate agents when we bought our house a few years ago. We are now planning for the long term and wanted to understand where the market is at and what our house would be worth (selling or renting) since there is a work opportunity on the horizon might require a move. So we figured this would give us a sense of whether this was a firm we could work with... in particular, we wanted to see if they had a long view of customer relationships or just wanted to make commission as quickly as possible. We were really pleased with the service that we received: knowledgeable, friendly, and no hard sell. We will definitely be ringing them first when we know what our future holds.
All of the staff are really helpful and friendly, especially Heidi. We attended several viewings in E17 through the Stow Bros and all were professional and helpful. We eventually bought a new build property which Heidi arranged. We were delighted to hear from Heidi on completion who popped round to our new home to give us a welcome home gift. So thoughtful! I’d highly recommend if you are buying to use the Stow Bros, they’re not your usual estate agents. Thank you!
It was an absolute pleasure to sell our flat with Stow Brothers. They know the E17 market really well and took good care of every detail, from pricing to photos and marketing. More importantly, their customer service was outstanding (really attentive and thoughtful) and we were kept informed throughout the whole process. We wouldn't hesitate in using them again in the future.
Of all the estate agents we engaged with during our house hunt, the Stow Brothers were the most consistently professional and friendly bunch, who always gave us ample time and space when viewing their properties, while also being on hand for any questions we might have. Both before and after our offer was accepted, it very much felt like Harriet was taking the time to build a relationship with us. She was super communicative, helpful and quick to respond to any queries, making sure we always knew what our status was. In our experience, the Stow Brothers delivered a service above and beyond the other agents with whom we'd come into contact. Harriet's personal approach and the company's extra nice touches along the way really made a difference, and made the process of buying our first home smooth and painless.
We are yet to move into our flat that we are renting with Stow Brothers but so far their service has been great. We've been communicating mostly with Hannah who has been incredibly helpful in answering all our questions and guiding us through the registration/reference processes. We have both been living in East London for over a decade and feel a strong connection with this area, we're really happy to have found our new home through an estate agent who is making a genuine effort to look out for their customers/tenants and engaged in an array of activities with the local community.
After a failed offer through another agency, working with the Stow Brothers was a breath of fresh air. Very good at communicating (unlike others in the area) and had no problems at all throughout the process. Would absolutely recommend them to anyone looking; thanks to the team and to Hannah especially for being very helpful!
Very professional in every sense. Thank you.
Great company supporting the local community!
An incredible team. Professionalism and high-level service.
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236 Hoe Street, London, E17 3AY, UK, E17