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Streets Ahead

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

We found a house to rent through this company one year ago. Enzo’s customer service at the beginning was very professional, but apart from that, trying to cooperate with this agency has been a nightmare. Missed appointments, lack of communication, rude behaviour - it even got to threatening from their side at the end of our tenancy agreement (just because we wanted to move out on the date that we were entitled to). They haven't returned our holding deposit on time nor replied to our emails, which was sadly not surprising to us, so we had to get other authorities involved. I do not recommend dealing with this estate agency.

Reply from agent

Hi Dominique, thank you for taking the time out to share your experience with us. My name is Jandyr and I look after marketing and customer experience. It would be really helpful to get further insights into your most recent experience with us - our priority has always been to deliver exceptional customer service and experience, so I apologise if the standards were not upheld in this case. My email address is jandyr.solorzan@streetsahead.info. Please don't feel obligated to reach out, I would just like to make sure this doesn't happen again moving forward. Regards, J.

Contact details

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Address

4 - 6 Westow Street, Crystal Palace, London, SE19 3AH, London, UK, SE19

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