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Stirling Ackroyd

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Stirling Ackroyd

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)

1.00 /5

Unprofessional and disrespectful, do not recommend, stay away.

review by Dominik Toth

Reply from agent

Dear Dominik Toth, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team

1.00 /5

AVOID THIS RUDE AND UNPROFESSIONAL SCAM AGENCY!!!! Absolutely f-king horrible customer service. Always pushing back on whatever …

review by C Chan

Reply from agent

We are sorry to hear how unhappy you are with your experience. Please contact us at help@stirlingackroyd.com so that we can address any outstanding concerns for you - Claire

1.00 /5

Absolute disgrace of an Agency! Specially the Property Management Team very unprofessional and arrogant ! 2 months after leaving our apartment and we are still chasing after our deposit ! They just don’t care and ignore our emails! If you …

review by Samantha Maurel

1.00 /5

good luck getting your deposit back.... or trying to get anything fixed in the flat lol

review by Ludovica

Reply from agent

We are very sorry to hear how unhappy you are with your experience. Please contact us at help@stirlingackroyd.com were we can address any outstanding issues you may have - Claire

1.00 /5

I would give 0 stars if I could. Absolutely impossible to deal with, repairs ongoing for 6 months and overall incompetency across the property management team

review by Margarida Peralta do Vale

Reply from agent

Hi Margarida, I am very sorry to hear how unhappy you are with your experience. I understand that our Property Managment team are currently working with both your Landlord and Contractors to rectify anything outstanding for you. Should you require any further support, please do contact us at help@stirlingackroyd.com. - Claire

1.00 /5

Terrible experience renting a property from this agency. We faced several issues with our property which were not actioned upon with any urgency at all. We had a broken dish washer for 9 months of our tenancy. However we received a …

review by shambhavi mehrotra

Reply from agent

Dear Shambhavi, thank you for your feedback. I am sorry to hear of your frustration relating to the dishwasher. You should already be aware that we must have the landlords approval before any costs are incurred,t I would expect that you … More

1.00 /5

CANCELLED VIEWING WITHOUT NOTICE. Called to book a viewing at Waterloo near Lambeth North Station yesterday. No …

review by Ev Y

Reply from agent

We are sorry to hear how unhappy you are with your experience. Please contact us at help@stirlingackroyd.com so that we can address any outstanging concerns for you. - Claire

1.00 /5

review by Mariza Iliopoulou

1.00 /5

review by Sotiris Routis

Reply from agent

I am sorry to read that we did not meet your expectations on this occasion. We would very much like to investigate your comments further and hope that you provide the information necessary to enable us to do this. I would like to assure you … More

1.00 /5

Edited: Unfortunately, on our way out of the tenancy, the attitude of staff changes dramatically and they are not responsive to queries unless chased many times. The level of apathy shown by the tenancy manager is appalling. …

review by Nuan Zhang

Reply from agent

Hi Nuan, thanks for taking the time to leave this great feedback. Florent will be thrilled to read this! We wish you all the best in your new home - Claire