Terrible experience renting a property from this agency. We faced several issues with our property which were not actioned upon with any urgency at all. We had a broken dish washer for 9 months of our tenancy. However we received a complaint for loud music from some neighbours once and they were very active in following up on that. Quite hypocritical behaviour from the employees of this agency. Following up only when their reputation is on line but not being considerate to the people actually renting the property. Now I’ve moved on to a new property and it’s been 1 month since my letting reference is stuck in pending because Stirling Ackroyd can’t care to reply or approve it. Terrible experience. I would avoid renting out a flat from them in the future.