I wish to post a review for Abby who was extremely helpful and worked hard to obtain for me a renew of the existing tenancy. He was consistent and professional at all times. An he always had my best interests at heart. He was a pleasure to work with. Carla Coroluppi
Avoid Stirling Ackroyd London Bridge if you are renting. Our tenancy went relatively smoothly, but the real issues started when it came time to return our deposit. The agency tried to charge us for an issue that was …
Worst agency in the UK. If I were you - I would stay away. Following a flood, we were thrown in the streets by the agency with no where to go. They refused to provide any alternative accommodation for us and refused to call us even though …
One of the worse managing agents I have had in 10 years. They don't reply emails. At least 2 - 3 weeks to response. Also, the choice of tenants they bring in are appaling. They don't care about quality of tenants. Appaling.
We rented a house through this branch and we shall not that mistake again. Handover was abysmal, cleaning unfinished with all sorts of damage and pest issues covered up during the inspection. The agent, Morgan Cox, was slow to respond and …
Very disappointed with my experience as a renter. I understand that the agents are serving the landlord's interests, but what I have experienced was downright unfair. Stirling Ackroyd messed up the Tenancy start date and they only noticed way after we've signed the agreement. We ended up paying 2 extra weeks of rent because of this. They did an "internal investigation" to find out who's fault it was inside the company but of course they didn't find anything... They were somewhat apologetic but told us that there were other renters in line to take the property, in case we didn't accept the new conditions, and refused to pay those 2 extra weeks FOR AN ERROR THAT THEY MADE. After that they put a lot on pressure on us to decide and quickly contacted us when it was time to receive the move-in moneis. The whole process was a lot more stressful for us than it should have been and they can only get away with these practices because of the current housing crisis. I hope I don't have to interact more with them until the end of my tenancy and will avoid renting from them at all costs from now on.
Unprofessional and disrespectful, do not recommend, stay away.
Unknown
Unknown
56 Borough High Street, Bankside, London, SE1 1XF, London, UK, SE1