Stirling Ackroyd
Stirling Ackroyd
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1.00 /5
Worst agency in the UK. If I were you - I would stay away. Following a flood, we were thrown in the streets by the agency with no where to go. They refused to provide any alternative accommodation for us and refused to call us even though …
1.00 /5
One of the worse managing agents I have had in 10 years. They don't reply emails. At least 2 - 3 weeks to response. Also, the choice of tenants they bring in are appaling. They don't care about quality of tenants. Appaling.
1.00 /5
We rented a house through this branch and we shall not that mistake again. Handover was abysmal, cleaning unfinished with all sorts of damage and pest issues covered up during the inspection. The agent, Morgan Cox, was slow to respond and …
1.00 /5
1.00 /5
Very disappointed with my experience as a renter. I understand that the agents are serving the landlord's interests, but what I have experienced was downright unfair. Stirling Ackroyd messed up the Tenancy start date and they only noticed way after we've signed the agreement. We ended up paying 2 extra weeks of rent because of this. They did an "internal investigation" to find out who's fault it was inside the company but of course they didn't find anything... They were somewhat apologetic but told us that there were other renters in line to take the property, in case we didn't accept the new conditions, and refused to pay those 2 extra weeks FOR AN ERROR THAT THEY MADE. After that they put a lot on pressure on us to decide and quickly contacted us when it was time to receive the move-in moneis. The whole process was a lot more stressful for us than it should have been and they can only get away with these practices because of the current housing crisis. I hope I don't have to interact more with them until the end of my tenancy and will avoid renting from them at all costs from now on.
1.00 /5
1.00 /5
Unprofessional and disrespectful, do not recommend, stay away.
1.00 /5
That is the worst real estate agency I have ever seen. My recently rented apartment is without hot water for 15 days, I have been contacting several times Mela Steadman, they are asking for 10 more days to schedule a specialized visit. Tenant Act estimates 24 hours for such emergencies to be solved. Many more repairs reported to be done not yet looked. Never have seen this kind of service in my life. Edit: I contacted the help email they replied, nothing has been done.
1.00 /5
CANCELLED VIEWING WITHOUT NOTICE. Called to book a viewing at Waterloo near Lambeth North Station yesterday. No confirmation email received whatsoever. Called again in the next morning to confirm the viewing is on - was confirmed but no confirmation email is sent again. ARRIVED at the place to hear the unit was rented out. No cancellations email no call whatsoever again. CLAIMED to have made calls and email to cancel, but nothing in my email/voicemail, and funnily I was on my phone for the entirety of the morning. Such a waste of time and could not communicate properly.
1.00 /5
Contact details
Unknown
Opening hours
Unknown
Address
56 Borough High Street, Bankside, London, SE1 1XF, London, UK, SE1