Avoid the letting agent called Raymond at all costs. He misled me on numerous occasions from telling me there was BT internet when there wasn't, to trying to pass off another properties EPC rating as the belonging to the apartment I was going to rent. He sent me "an exact copy of the contract you will have to sign" but with double the fees we had agreed to, include in it. No apology was given and eventually after complaining about him he offered to return the full holding deposit so I would go away.