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London Shared

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
4.00 /5

Catherine and Mitch from London Shared have always been quick to respond and attend to any problems which need fixing. Many thanks for the great work really appreciate it!!

4.00 /5

I have been with London Shared for just about 1 year now and I have to say it's been extremely convenient in every regard; especially the repair services offered by Mitch! He has always been quick to attend to any requests no matter how small. He also did a wonderful job with the renovations in our house! Catherine is just as competent in her role and is most helpful with any contract related or administration queries. I wouldn't hesitate in recommending London Shared to anyone looking for a place to call home in this most gorgeous city!

3.00 /5

Joshua H. was very helpful and responsive anytime we needed anything in our house :)

Reply from agent

Hi Sophie, Thank you for your lovely feedback! We’re so glad Joshua could be helpful and responsive, and we hope you continue to enjoy your home with London Shared. Kind regards, The London Shared Team

3.00 /5

Good rooms, two month notice period is a bit of a pain considering the standard London market notice period is around a month. However, our property manager Jan was amazing, very helpful and efficient and got everything sorted very quickly, best property manager I have had in London.

3.00 /5

Really good and efficient service . Thanks to the help of Jasleen Kaurah I have been able to get my deposit back on time and sort everything out really quickly.

2.00 /5

Recently moved into my first London rental through London Shared. Very smooth process and was reassured the whole way through. Cons: - very slow to attend to maintenance requests - communication isn’t great to update you - you can’t pick your housemates so can be a little risky

Reply from agent

Hi Elizabeth, Thank you for your kind feedback. We wish you many happy memories in your new home! Kind regards, London Shared

2.00 /5

Landlords Beware As a landlord who rented to London Shared I would advise others thinking of doing the same to think very carefully. Whilst the rent was always paid on time and the property managers are nice and professional the business model means that you will be constantly completing repairs for them and replacing washing machines and dishwashers annually. When they recently vacated my property they refused to complete the repairs that their inventory clerk had listed as ‘tenant responsibility’. What were brand new carpets when they moved in were heavily marked where they had heavy furniture without carpet protectors, they didn’t even replace the light bulbs when it was specified in their contract. The walls were all heavily marked with stains which they claimed was wear and tear. As there is no deposit you have no protection on any of this and you are better off renting to individuals or a family. I’m very disappointed with what has happened, it was really unprofessional and I’d like to warn others about renting to them.

Reply from agent

Dear Tania, We appreciate all feedback as it gives us an opportunity to improve our service. Our relationship with our landlords and tenants are taken with a lot of care and importance at London Shared. With regards to maintenance we have an inhouse operations team that can assist with small maintenance and repair issues. However when maintenance issues needs to be looked into further by contractors who specialise in specific areas, we must inform and request the landlord to approve these visits prior to the contractor attending. Regarding the end of the tenancy, you are correct, there were some things that were overlooked from our side, such as paint work. However, following up on a conversation with you, we arranged for a contractor to attend and complete these works.I understand it was inconvenient to delay these works, so please accept our apologies for the service provided at the end of the tenancy. We are always striving to be better as a company and your feedback will definitely support us in doing so. If you have any further points you would wish to discuss please do not hesitate to get in touch. Thanks, London Shared

1.00 /5

This was by far the worst virtual flat viewing experience I’ve had in London. The agent contacted me over an hour after our agreed time and then sent a series of videos that were literally only a few seconds long—completely inadequate for …

Reply from agent

We’re sorry to hear that your virtual viewing experience didn’t meet expectations. We apologise if it felt rushed—this was never our intention. While virtual tours can be challenging at times, we aim to provide a clear and respectful … More

Contact details
Sales Phone:

020 7610 9004

Lettings Phone:

020 7610 9004

Lettings Email:

info@londonshared.co.uk

Opening hours

Unknown

Address

Unit 6, 7 Eastfields Ave, London, SW18 1RA, UK, SW18

When the history of London property gets written, we'd definitely like to be seen as the early visionaries of co-living, the first to really "get it right". Landlords We’re not an estate agency, but we are lettings experts. The basic model is simple enough: we lease a property from a landlord on a 3 to 5-year agreement, and then we rent out the rooms to working professionals. We do all the hard work so the landlord doesn't have to. Tenants For tenants, it's a new-and-improved "2.0" version of communal London living. For instance, all of our properties have flat-screen TVs and free Wi-Fi, and we send a cleaner every week. For professionals wanting to make their mark in London, it takes away a lot of hassle to not have to sit around the kitchen table figuring out who owes what for the heating.

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