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John Payne

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

This was my first experience selling a house and I could not recommend John Payne highly enough. The team were fantastic and in particular Sue Denny couldn’t have done more to facilitate the sale. She was brilliant and went above and beyond! The service was professional, friendly and collaborative. I would use them again!

Reply from agent

Thank you Gina for taking the time to provide us with a review of your experience. I am really pleased that the service you received from Sue met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager

5.00 /5

Very friendly and helpful. Quick and practical responses to any queries. I would recommend them for a speedy and hassle free sale of your property in this area.PositiveResponsiveness, Professionalism

Reply from agent

Thank you Beth for leaving us a 5* review. We are really happy that you were pleased with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5.00 /5

Matt and Sue were superb from start to finish. Definitely made the right decision to go with John Payne to sell our Greenwich flat…PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Thank you Richard for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Matt and Sue. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5.00 /5

It was a real pleasure to be able to find a very special and unique house with JohnPayne in Greenwich. We found they were very helpful, friendly and professional throughout, from when we first started to look for properties to the time we found this amazing new home. Thank you so much for all your help! We would highly recommend your agency to anyone.PositiveResponsiveness, Quality, Professionalism

Reply from agent

Thank you Elly for leaving us a 5* review. We are really happy that you were pleased with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5.00 /5

Sue Denny was amazing throughout the process of selling our flat. She was very proactive, ensuring things were on track and kept us up to date. Highly recommend Sue!PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Thank you Jamie for taking the time to provide us with a review of your experience. I am really pleased that the service you received from Sue. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager

5.00 /5

We had SUPERB support from Matthew and Sue throughout extensive delays in the sale of our property, caused by legal issues. Another estate agency might have given up, with the endless ongoing complications and legal delays we experienced. They helped us through practical issues and maintained great dialogue with the buyers, so that they didn't give up on a protracted sale. They were endlessly patient, courteous, efficient and HELPFUL, and really went 'above and beyond' anything that could have been expected of them. Would I recommend them? You couldn't find a better branch in which to place your trust.PositiveResponsiveness, Professionalism

Reply from agent

Thank you Fiona for leaving us a 5* review. We are really happy that you were pleased with the service you received from Sue and Matt. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5.00 /5

We bought our first house through John Payne and found them to be very accommodating. Ben led the sale and was transparent throughout the process about where we were, ensuring he updated us regularly. Naturally, we were quite anxious to complete before the Stamp Duty deadline and thanks to the team, were able to do so. We experienced some difficulties towards the end of the purchase, which was no fault of John Payne's. However, the team patiently listened to our grievances, took our feedback on board and reverted back to us with recommendations. We appreciate all their help in securing us our first home - thank you.PositiveResponsiveness, Professionalism

Reply from agent

Thank you Beatrice for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Ben and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5.00 /5

An excellent estate agent. We were based with the East Greenwich office and they have been excellent from start to finish. After being disappointed with a previous agency, we turned to John Payne and enjoyed a completely different experience. Honest, up-front, excellent communication, reliable.. Sue, as our main agent and who sold our house, always kept in touch, clearly communicated with us, didn’t fob us off, worked with us supportively, and was very safe pair of hands to get our house under offer right through to completion. Fully recommend John Payne and the work of Sue.PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Thank you Marie for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Sue and her colleagues. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5.00 /5
Reply from agent

Thanks for the 5 star review. Andrew Roberts - Customer Relations Manager

5.00 /5
Reply from agent

Thanks beatrice for the 5 star review. Andrew Roberts - Customer Relations Manager

Contact details

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Opening hours

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Address

11-15 Woolwich Road, London, SE10 0RA, UK, SE10

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