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John Payne

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

John Payne estate agent dealt with the sale process very professionally. They provided updates in every step and well coordinated the parties. It was a pleasure working with John Payne. Many thanks to Sam Wilkins who provided a top class service and managed the sale process very smoothly. I used John Payne second time and the quality always the same. I highly recommend them everyone.

Reply from agent

Hi Ahmet, thank you for taking the time to share your positive experience with us! We're thrilled to hear that our team, especially Sam Wilkins, provided you with a top-class service and managed the sale process smoothly. We appreciate your recommendation, and we look forward to assisting you again in the future!

5.00 /5

Sam has worked tirelesssly to help us complete on our flat sale. Always very professional and communicative, he helped navigate a such a stressful life event. Throughout a difficult set of negotiations, he always supported us and offered solutions to keep things moving. More than happy to recommend him (and John Payne) to anyone looking to sell in the area. Thank you Sam!

Reply from agent

Thank you for taking the time to provide us with a review of your experience. I am really pleased that the service you received from our team met your expectations. Thanks. Customer Services

5.00 /5

I recently had the pleasure of working with Georgia Boonton, a Lettings Negotiator at The Acorn Group, and I cannot express enough how impressed I am with her exceptional service. Georgia went above and beyond to assist us in finding the perfect rental property, and her professionalism, friendliness, and welcoming demeanour truly set her apart. She answered all our questions promptly and thoroughly, and she never rushed us into making a decision. Georgia's friendly and welcoming attitude made the entire process enjoyable. She greeted us with a warm smile and a genuine eagerness to assist, which instantly put us at ease. Her positive energy was contagious, and it made our interactions with her truly enjoyable. She was organised and efficient, ensuring that all paperwork and communication were handled promptly and accurately. In the end, thanks to Georgia's diligent efforts, we found our dream rental property! She is a true asset to The Acorn Group, and I wholeheartedly recommend her services to anyone in need of a dedicated and friendly Lettings Negotiator. Georgia, thank you for your outstanding service and for making our search for a new home a smooth and enjoyable experience. You've set a high standard for customer service, and we are truly grateful for all that you've done for us. We wish you continued success in your career, and we have no doubt that you will continue to excel in helping others find their perfect homes.

Reply from agent

Hi Grant, thank you so much for your wonderful review! We're thrilled to hear about your exceptional experience working with Georgia. It's fantastic to know that she provided you with outstanding service and made your search for a rental property enjoyable. We appreciate your recommendation and wish you all the best in your new home!

5.00 /5

I had a very good experience working with Georgia, from the very beginning it was evident that she was highly professional and genuinely committed to helping me find the right property. Her patience and attentive approach made the entire process smooth. She took the time to understand my needs and went the extra mile to provide valuable insights and guidance. I greatly appreciate her expertise and friendly demeanor, which made me feel confident and supported throughout. I highly recommend her services to anyone in search of a property.

Reply from agent

Amazing! thank you Kevin .. your comments are appreciated . Best wishes Acorn Customer Services

5.00 /5

We just bought a property through John Payne estate agents. The process was very straightforward with the help of Sam Wilkins who looked after things along the way. Great professional service, viewings were arranged with efficiency and all on time, excellent communication throughout.

Reply from agent

Thank you Andrew for leaving us a 5* review. We are really happy that you were pleased with the service you received from Sam and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5.00 /5

Sam has just been fantastic from the first day we met him viewing our new home, he is always just an email/call away and always responsive making the whole purchase process simple and easy! Thank you Sam!

Reply from agent

Hi Craig, thank you for taking the time to share your positive experience with Sam! We're thrilled to hear that he was able to make your home purchase process simple and easy. If there's anything else we can assist you with, please don't hesitate to reach out.

5.00 /5

Kadie from this branch of John Payne in the lettings team has always been a pleasure to deal with. She is always lovely to speak with and quick to help us out (especially in emergencies). Thank you for all your help Kadie A. Really appreciate it!

Reply from agent

Hi Haz, thank you for taking the time to share your positive experience with Kadie from our lettings team at John Payne. We're thrilled to hear that she provided you with excellent service, especially in emergencies. We'll be sure to pass along your kind words to Kadie. Thank you again!

5.00 /5

Exceptional helpfulness and proactive communications with Sam at John Payne during our flat purchase. Thanks for making what can be a stressful process so friendly, easy and seamless! Very highly recommend.

Reply from agent

Hi Pixie, thank you for sharing your positive experience with Sam at John Payne! We're thrilled to hear that Sam was able to provide exceptional service during your flat purchase. Making the process stress-free and seamless is always our goal. We appreciate your recommendation!

5.00 /5

Throughout the sales process, Sue was responsive and efficient. She liaised effectively with the various stakeholders to resolve queries as they arose and bring the sale to a successful conclusion. Thank you Sue!

Reply from agent

Hi Caroline, thank you for your 5 star review and positive feedback! We're delighted to hear that Sue provided you with a responsive and efficient sales experience. We appreciate your support and look forward to serving you again in the future.

5.00 /5

John Payne is one of the most experienced estate agents in the Greenwich/Blackheath area. They know the local market very well and are very supportive throughout the process, end to end. We worked with Susan Denny in both our purchase and our sale and she is top notch - excellent in following up and always on the ball!

Contact details

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Opening hours

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Address

11-15 Woolwich Road, London, SE10 0RA, UK, SE10

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