They are very unprofessional company and on the side trying to make deals for their benefit.Never had such a bad experience.
Reply from John Payne: Dear Tonny, unfortunately we do not recognise your name and we do not have a record of doing business with you. We take any complaint very seriously so, if you were a customer of ours and your review/complaint is genuine, we would very much like to investigate your issues further and ask that you please contact us at socialmedia@connells.co.uk in order to resolve this.