Avoid them. Probably the worst agent in Stevenage. Untrustworthy, unprofessional and sneaky. Some employee try to lie, hide information, and act on their interests solely. Overall, the quality of service is substantially lower than any other agents.
Reply from John Payne: Dear Maria, unfortunately we do not recognise your name and we do not have a record of doing business with you. We take any complaint very seriously so, if you were a customer of ours and your review/complaint is genuine, we would very much like to investigate your issues further and ask that you please contact us at socialmedia@connells.co.uk in order to resolve this.