John Payne

Bought a property marketed by Manning Stainton, and had regular contact with both Gemma and Rochelle during this process. Both were excellent, keeping in regular communication and doing everything they could to make sure the process went well. This was despite a huge error made by a solicitor earlier in the chain, resulting in significant additional complication. Would be very happy to buy a property through Manning Stainton again as a result of this. Our experience of viewing properties marked by Manning Stainton was mixed (we saw quite a lot, since our house was on the market for a while). Some of their colleagues were great at the viewing, others seemed disinterested or knew nothing about the property. I'm sure this is hard when they have a lot of houses on the market, but at the time it made us feel we had made the right decision in using a different agent to sell ours.