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JLL Kensington

387 Kensington High Street, London, W14 8QA, London, UK, W14

Claimed branch
4.8 402 reviews

Recent reviews

A selection of reviews, highest rated first. Not every review may be shown.

Shafali Gupta Google

Great experience with JLL Kensington! Francis Woodhead and George Reeves managed the letting of my property from start to finish, and the whole process was seamless. They were consistently quick to respond, kept things organised at every stage, and gave clear, sound guidance whenever I needed it. The tenant's move-in went smoothly too, which made the whole experience stress-free. Would definitely recommend them to anyone letting out a property.

Reply from JLL Kensington: Thank you so much, Shafali. We're delighted that Francis and George were able to make your letting experience seamless from start to finish. They will be thrilled to hear this feedback. We truly appreciate you taking the time to share your experience.
Dina Suliman Google

George Reeves has done a great job for my property search - very responsive and moved the process along for us very smoothly. Highly recommended!

Reply from JLL Kensington: Thank you so much, Dina. We're delighted that George provided such responsive service and made your property search so smooth. He'll be thrilled to hear this feedback. We truly appreciate you taking the time to share your experience.
Krystal Chan Google

I had a very positive experience renting with JLL thanks to George Reeves. He was always quick to respond to any questions or concerns I had, and was efficient, organized and professional throughout. As an international student, I appreciated how smooth and stress free he made the entire process. Highly recommend!

Reply from JLL Kensington: Thank you so much, Krystal. We're delighted that George made the process so smooth and stress-free for you, especially as an international student. He will be thrilled to hear this feedback. We truly appreciate you taking the time to share your experience.
Francine Hunt Google

Joe assisted me from start to finish in selling my home in Whitchurch. He valued my home, gave brilliant feedback in regards to completing a few tweaks prior to putting the house on the market which was very helpful and advice I wished for. Joe has provided prompt updates throughout the process from viewing requests & feedback, to the sales progression which was so reassuring and chased solicitors when needed without hesitation or prompting. I could not fault his customer service one bit and he in fact valued and assisted with the sale of this same property that I bought through Wilkinsons 3 years ago and I couldn’t fault the customer service then. Would highly recommend as a returning customer, thank you so much!

Reply from JLL Kensington: Francine, it was lovely to have you as a buyer then seller. We wish you all the best in your new home.
Sue Radwell Google

Excellent professional support and guidance throughout the whole process . Highly recommend this company for any land or house sale . Simon in particular is very knowledgable and led us through with very sound advice at all stages of the land development and subsequent sale of our property

Reply from JLL Kensington: Thank you. We were delighted to enhance the value so dramatically and you were such great clients that listened all the way through the journey. Team work!
yara abu samra Google

I dealt with George Reeves. Amazing agent, super helpful and was so prompt with responses. Helped me do everything and was truly amazing. Made the process super easy to deal with. Highly recommend connecting with him🙏 …

Reply from JLL Kensington: Thank you so much, Yara. We're delighted that George was so helpful and prompt throughout the process, making everything feel super easy for you. He will be thrilled to hear this wonderful recommendation. We truly appreciate you taking the time to share your experience.
Boris Belsky Google

Top service from George Reeves everything went smoothly and speedy

Reply from JLL Kensington: Thank you so much, Boris. We're delighted that George provided you with such top service and made everything go so smoothly and speedily. He will be thrilled to hear this feedback. We truly appreciate you taking the time to share your experience.
Rita El chayeb Google

George Reeves provided excellent service throughout the entire process. He was professional, friendly, and always willing to help with any questions I had. He made everything straightforward and stress-free, and I really appreciated his responsiveness and attention to detail.

Reply from JLL Kensington: Thank you so much, Rita. We're delighted that George provided you with such excellent service throughout the entire process, making everything feel straightforward and stress-free. He will be thrilled to hear this wonderful feedback. We truly appreciate you taking the time to share your experience.
Yash Narendran Google

Rico and Indra were a pleasure to work with! I recently moved to the UK and am also self-employed. After not having the best experience with other agents, Rico made the whole process super easy. Sorted out a professional guarantor for me and got everything finalised in a couple of days. Highly recommend working with them for your next lease!

Reply from JLL Kensington: Thank you, Yash. We're delighted that Rico and Indra made your move to the UK so smooth, especially given the complexities of being self-employed. The team will be thrilled to hear this feedback. We truly appreciate you taking the time to share your experience.
Sherry TK Google

George Reeves is truly an asset to this organisation. We’ve recently rented an apartment marketed and managed by JLL and throughout the process George has been open, responsive and always willing to help. George, your dedication to customer service shines through, you’ve genuinely made the process run smoothly, thank you!

Reply from JLL Kensington: Thank you so much, Sherry. We're delighted that George provided such responsive and dedicated service throughout your rental process. He will be thrilled to hear how much his support meant to you. We truly appreciate you taking the time to share your experience.

About JLL Kensington

Set within the prestigious 375 Kensington High Street development, the Kensington office opened in March 2014. Our team brings together a wealth of property experience and a collective in-depth understanding of the many markets of the Kensington area. We also have the deepest familiarity with a full spectrum of clientele from the UK and overseas. Our service is founded on top quality local advice and expertise, the wider intelligence of JLL’s full service residential business – which ensures we are always fully informed – and by a world class brand which assures that we deliver the highest standards of integrity, professionalism and service. And with more than 40,000 people in over 1,000 locations, no one has a better understanding, depth, expertise or reach into the global property market. Which means we can also offer in depth advice on property elsewhere in the world. Services offered: Residential property sales Residential lettings and property management Serviced apartment lettings Corporate service department Client services department New home sales Development appraisals and consultations Property investment advice Bulk purchase sales Development consultancy Local Market: Our experienced sales teams are knowable and informative and able to adapt to an ever changing market. The office has recently achieved excellent results in 375 Kensington High Street, Imperial Wharf, Chelsea Creek, Fulham Reach, Fulham Riverside, Kings Row, Chiswick Point, Napier West, The Ladbroke Grove, Merchant Square, Kensington apartments and Westbourne House to name a few.

Website: http://residential.jll.co.uk

Memberships and portals

Association of Residential Letting Agents National Association of Estate Agents Property Ombudsman Sales Property Ombudsman Lettings

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