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JLL Kensington

387 Kensington High Street, London, W14 8QA, London, UK, W14

Claimed branch
Russel Jones Google

Having recently purchased a property via Wilkinsons, I can't recommend their services unfortunately. From the start we experienced unprofessional service and unnecessary pressure - our formal offer wasn't shared with the sellers meaning our inclusions weren't agreed to, there was no comms on our agent being out of office meaning emails and calls were ignored, and we received last minute threats to remarket the property on the day of exchange! Overall, Wilkinson made the process a lot more stressful than it needed to be. Steer clear if you can help it!

Reply from JLL Kensington: We are sorry you feel this way, our client has given us a 5 star review. We do accept some details of the F&F were not initially conveyed fully, albeit this was subsequently resolved to your satisfaction. Yes the person you were dealing with was unexpectedly off ill, but the office was permanently staffed and the phones all working. Our clients were frustrated at delays towards the end and as such instructed us to convey their concerns.

About JLL Kensington

Set within the prestigious 375 Kensington High Street development, the Kensington office opened in March 2014. Our team brings together a wealth of property experience and a collective in-depth understanding of the many markets of the Kensington area. We also have the deepest familiarity with a full spectrum of clientele from the UK and overseas. Our service is founded on top quality local advice and expertise, the wider intelligence of JLL’s full service residential business – which ensures we are always fully informed – and by a world class brand which assures that we deliver the highest standards of integrity, professionalism and service. And with more than 40,000 people in over 1,000 locations, no one has a better understanding, depth, expertise or reach into the global property market. Which means we can also offer in depth advice on property elsewhere in the world. Services offered: Residential property sales Residential lettings and property management Serviced apartment lettings Corporate service department Client services department New home sales Development appraisals and consultations Property investment advice Bulk purchase sales Development consultancy Local Market: Our experienced sales teams are knowable and informative and able to adapt to an ever changing market. The office has recently achieved excellent results in 375 Kensington High Street, Imperial Wharf, Chelsea Creek, Fulham Reach, Fulham Riverside, Kings Row, Chiswick Point, Napier West, The Ladbroke Grove, Merchant Square, Kensington apartments and Westbourne House to name a few.

Website: http://residential.jll.co.uk

Memberships and portals

Association of Residential Letting Agents National Association of Estate Agents Property Ombudsman Sales Property Ombudsman Lettings

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