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JLL Greenwich

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

After many weeks of looking for a place to live near Greenwich, and after visiting 35 properties, I found JLL Estate Agents, at Greenwich. Eilis, the person that was in charge of helping me, found the right place in the first opportunity. She was positive about her approach, she gave us very good advice, and she helped us to get the property just on time. I surely recommend JLL and Eilis, if you want to get a property in the area. Thank you guys, you rock!

Reply from agent

Dear Antonio, many thanks for your lovely feedback, I will ensure that is passed on and wish you the best in your new home.

5.00 /5

We had an amazing experience with Eilis from the JLL team throughout the entire process of lease agreement. The whole process ran very smoothly thanks to her - the communication was very quick, clear and straight to the point, and she was very proactive in working on the best joint outcome for all parties involved. We always felt supported and aware of the next steps while working with her! Amazing experience overall and a special thank you to Eilis for making this such a smooth process!

Reply from agent

Hi Anna, thank you for leaving such positive and detailed feedback for Eilis, she will be delighted. We wish you well in your new home.

5.00 /5

A huge thank you to the entire team at JLL for their outstanding support with the sale of my apartment. After an unsuccessful attempt with another estate agent, I turned to JLL on a friend’s recommendation - and I’m so glad I did. From day one, their service was exceptional. The team was attentive, proactive, and incredibly thorough, working tirelessly to secure the right buyer. Selling a shared ownership property can be complex, but thanks to the team's experience and guidance, the process was far smoother than I expected. What really stood out was the strength of JLL’s industry network - the support from their recommended solicitors and surveyors was seamless and professional throughout. Special thanks to Jonathan, Mike, and Sam for going above and beyond. If you're buying or selling in the local area, I couldn't recommend JLL more highly.

Reply from agent

Dear Rob, thank you for taking the time to leave such a detailed and positive review for our Greenwich branch. We are so pleased to have been able to assist and wish you the very best moving forward.

5.00 /5

From start to finish the whole team has been really outstanding at clear and rapid communication. I can’t stress enough how important that is for the process of selling your home. They always whatsapped me immediately with feedback and when viewings were finished so I could head back home. Then the sale process itself they helped smooth over with daily updates, when relevant, and always kept the whole chain moving. They market your home but also make the inevitably stressful process as seamless as it can be. Michael was great at keeping the ball rolling in the right direction. I’ve recommended them to two other friends, and they have also reported that it’s been a great experience.

Reply from agent

Dear Patrick, thank you so much for taking the time to leave such a detailed and positive review. We are so pleased to have helped with the process and wish you well in your new home.

5.00 /5

I had a fantastic experience working with Eilis while searching for a home to rent in North Greenwich. From our first interaction, she was professional, knowledgeable, and incredibly supportive. Her communication was excellent—always responsive and proactive with updates—and she made the whole process feel smooth and stress-free. I really appreciated her honest advice and local knowledge, which helped me feel confident in my decisions. I would highly recommend Eilis to anyone looking for a property in Greenwich. She genuinely cares about her clients and goes the extra mile to help them find what they are looking for.

Reply from agent

Dear Virinchi, thank you for taking the time to leave a review - and such a detailed positive one too. That is lovely feedback to read and I will make sure it is passed on to Eilis and her Manager.

5.00 /5

I’m currently a homeowner of 25 years living in Manchester and for the past 2 years have been commuting to London for work. For various reasons I’ve decided to relocate and naturally engaged with many estate agents for the areas that I was looking at. Most EA’s have been helpful, however despite me giving specific location and other requirements etc I have been offered apartments all within the M25 which was very frustrating! I spotted one apartment I liked and reached out to JLL in Greenwich and was contacted by Ellis Moloney, and I am pleased to say I’m now moving in this week, and that’s largely due to the professionalism shown by Ellis. From our initial contact right to this point, Eilis has “held my hand" right the way through the process in a highly professional manner, and the service I have received has been far better than any of the other EA’s I’ve dealt with. She is such a credit to JLL, and I would definitely recommend working with her and the JLL team!! I have never rented before, having always been a homeowner, so for her to explain everything in the most granular of detail and in lay terms has been particularly helpful, and aside from loving the apartment I’ve chosen, if the service would have been poor, the likelihood is I wouldn’t have progressed to this point. Eilis from JLL is clearly very dedicated, knowledgeable and has a super personality which makes people feel at ease, in what can be a very stressful time of their life. In summary Eilis is a superstar and a credit to both JLL and her profession. I would 100% recommend working with her if you get the chance. I know I will be staying in contact with her and the JLL team in Greenwich should I need to look at future rental opportunities.

Reply from agent

Many thanks for leaving a review Jason, greatly appreciated.

5.00 /5

We had a great experience selling our property through JLL. The team (Jonathan, Michael and Sam) was responsive and supportive throughout the entire process — always on hand to answer questions and provide guidance. We really appreciated their honest and realistic approach when it came to managing offers, which helped set the right expectations. In the end, they found us a buyer who was a good match for our needs, and the sale progressed smoothly. We’re really pleased with the outcome and would happily recommend them to others.

Reply from agent

What lovely feedback to receive. Many thanks I will ensure this is passed on to the team.

5.00 /5

Amazing support and service from Keely Wesley both during and after our rental! Real care and commitment, and helped us resolve issues even after we’d moved out. Many thanks and highly recommended! ⭐️⭐️⭐️⭐️⭐️

Reply from agent

Dear Ben, what lovely feedback to receive, thank you for taking the time to leave a review.

5.00 /5

The Sales Team at JLL have been excellent throughout the process of our house sale. They have been professional, considerate, friendly and polite. Jonathan was very professional and spot on with the valuation. For the viewings and finalising Michael has been very professional, calm, efficient and on the ball at all times. We couldn't have done it without him. Thank you very much!

Reply from agent

Dear Judith, thank you for review, it is lovely to receive such brilliant feedback and I will make sure Jonathan and Michael are made aware of your brilliant comments. Good luck with your future plans.

5.00 /5

Eilis was great to deal with, very knowledgeable and responsive. We’re super happy with the flat she helped us find!

Contact details
Sales Phone:

0208 858 9986

Lettings Email:

yasmin.forrester@eu.jll.com

Opening hours
Monday-Friday: 09:00 - 18:00
Address

22 College Approach, London, SE10 9HY, London, UK, SE10

Our prime position within the historic Royal Borough of Greenwich keeps the JLL team at the heart of a community. With a 5 strong sales team, and a 5 Strong lettings team, and a back office of 15 dedicated property managers, we have every aspect of residential estate agency covered. We also pride ourselves on a consistent employment of experienced, qualified staff, which provides the very best customer experience. For over 20 years we have built a reputation for service excellence and an unsurpassed understanding of the property market in this iconic corner of London, and it is also true to say that we have the best offerings of new build and off plan apartments across the whole of South East London. Our bespoke marketing strategy advice ensures that we meet each and every one of our clients’ expectations and requirements, including the optimisation of return on investment. Our knowledge encompasses our immediate neighbouring locations with teams based in Blackheath and Canary Wharf. Our network extends across the capital and to over 1000 locations globally, and our properties are therefore matched to the widest possible pool of buyers and tenants. We have a proud record of customer testimonials that speak for themselves, and repeat business forms a large part of our operation. In this modern world, you can be assured of a response to your enquiry within 24 hours, no matter what time of the day or week you contact us. JLL has been listed as one of the ‘World’s most ethical Companies’ for the ninth year running, and we also seek to be the most sustainable property consultancy in the UK. We have invested £450k into community projects, including 407 volunteering days, and for these reasons we consider ourselves much more than your average high street estate agent.

Our team

No team information available

Association of Residential Letting Agents
Property Ombudsman Sales
Property Ombudsman Lettings

No marketing information available

No awards information available

No marketing information available

No awards information available