My boyfriend and I recently bought a house in Greenwich with JLL. Our estate agent was called Ed and he did a fantastic job throughout the process. We had previously viewed a house with Ed and he actually identified this house for us as something we would be interested in. Based on his recommendation we went to see the property and absolutely loved it - so he really understood what we were looking for in a property. We were able to get viewings quickly which meant we got the opportunity to make offers on properties that would sell quick. We experienced delays with the sellers solicitors but Ed remained on top of the process at all times, chasing all relevant parties and keeping us in the loop. He was very responsive and facilitated passing messages between ourselves and the sellers. We were very impressed by JLL, and specifically Ed and couldn't be happier with the service we received. Thanks very much - we are very happy in our new home!PositiveResponsiveness, Professionalism

Thanks a lot to Isobel and Bruna. We have found an excellent flat that is managed by JLL. The experience of viewing and signing the new tenancy with JLL has been excellent. The flat, where we live now, is managed in a great way too. Everyone from JLL has proved themselves as a true professional. It is also worth mentioning that they operate very well, as described, in these challenging times of the pandemic. We are very happy with the renting experience as tenants.PositiveProfessionalism

Michael provided with a first class professional service. From taking the instructions he kept us fully informed with the progress of the viewings and kept going until we achieved the sale. The actual sale proved quite difficult due to various issues but Michael kept up communication and informing us of what the buyer was doing. I believe we must have tested his patience at times but he was courteous and responsive at all times. I would highly recommend JLL and Michael if you want to sell your property.PositiveResponsiveness, Quality, Professionalism, Value

I had a fantastic experience with JLL and in particular the sales advisor Michael. The sale process was rather difficult due to various factors which were outside our control. Michael was always on top of everything and kept me informed throughout the entire process. Michael is also proactive and thinking out of the box to solve the challenges. Michael is very responsive, professional and efficient. Even after completion, he was still trying to assist me with a number of queries I had on the flat. Very impressed overall! I was lucky to have Michael as my sale advisor.PositiveResponsiveness, Professionalism

Michael Chu was truly helpful with my transaction. Best I have ever met! Very attentive and helpful!

Yasmin from JLL Greenwich is fantastic! Very professional, extremely knowledgeable and also very helpful. Fantastic customer service!

Ed did a fantastic job in keeping me informed and connecting me as a buyer with any issues and with the sellers. It was very quick and smooth.

Very happy to have worked with Michael and Bruna of JLL. They were very responsive and helpful and we managed to find just the flat we were looking for. Definitely recommend!

We had a great experience as renters with JLL. We were new to the city and our agent, Michael, helped us find the perfect flat and then went above and beyond to offer advice and help during the moving process. All of the staff we dealt with have been, and continue to be, extremely responsive and friendly. Highly recommended.

We worked with Michael from JLL to try to secure a rental property over the holidays. He went above and beyond negotiating with the landlord on our behalf for pet friendliness and furnishings, but in the end we were unable to move forward with this property. He was amazingly helpful and responsive, despite the difficulty of working during the Christmas season and the slow and inconsistent replies he was getting from the landlord. Great service from JLL.