Very grateful to JLL for being so patient and accommodating throughout the buying process. High recommend.

We had a great experience with JLL's Woodberry Down branch. Hanan and the team made our move a smooth process, with timely responses and support where needed.

Adnan and his team were highly professional, very efficient and incredibly accommodating in their communication with me. Would absolutely recommend them.

I can't thank Hanan enough she found us the perfect property and was so helpful and informative throughout and always replied promptly to my many emails!! Also a big thank you to Alessandra for organising all our documents on time and explaining everything to us in great detail! We are really excited to get the keys to our new home!!

A Heartfelt Thank You to Hanan and Alessandra at JLL Woodberry Down Thank you to Hanan and Alessandra at JLL Woodberry Down for making the process of finding our ideal property into an amazing journey. Hanan helped us sort through our selections and was like a friend the entire time, sharing her wisdom and patience with us at each showing. It all came down to her sincere concern and attempt to figure out what we were searching for. Throughout the move-in process, Alessandra was our rock; she handled all the paperwork and details with such ease that it lifted a tremendous burden off our shoulders. She was always there, smiling and willing to assist or answer any queries, making things seem easy and uncomplicated. They worked as a dream team, turning what could have been a taxing situation into something quite fun. Their kindness, expertise, and hard work not only helped us in finding an apartment, but also in finding a place we're happy to call home. We are incredibly grateful to Hanan and Alessandra for their wonderful assistance and for making us feel at home. They really go above and above, therefore we heartily suggest them to anyone searching for a new residence. Hanan and Alessandra, we appreciate everything you've done!

As a newly arrived expatriate in London, settling in quickly and finding suitable accommodation requires a bit of luck. We were fortunate to come across Hanan and his team. From the first inquiry call, Hanan asked precise questions, and we began viewing properties. During the viewings, Hanan meticulously introduced the condition of the flat, demonstrating a warm and friendly attitude that made us feel very trustworthy. Following that, we proceeded with background checks and the signing process. Whenever we had questions, she responded promptly, making the signing process much smoother. Soon enough, we'll be moving into our new home. I highly recommend her brokerage services; you won't be disappointed.

Amman was fantastic to deal with, responsive to my requests and always very kind!

JLL is a big company, so you may definitely face some side effects, such as bureaucracy, miscommunication, and forgotten actions. The overall process would have been challenging without Hanan guiding us through it — many thanks to her quick responses, kind attitude, and willingness to help even after her work was done formally. There are still some issues that are frustrating us, such as the debt for heating of previous tenants and missing inspection reports. I hope they will be solved soon. Otherwise, I will have to reconsider this review. The 5-star review goes mostly to Hanan.

Flat hunting can be rather daunting; however, both Hanan and Alessandra made the process incredibly smooth - they are highly responsive and empathetic. Wouldn't doubt to have them by my side in future renting experiences!